Medical Practice Manager

THE COMPANY

Liberty Hearing Centers is a trusted, multi-location audiology practice serving Brooklyn, with offices in Sheepshead Bay, Utica Avenue, Brooklyn Heights, Bay Ridge, and Brighton. Our mission is simple: caring for your hearing, caring for your health. We are growing, and we are looking for a leader to help take us to the next level.

THE POSITION

The Practice Manager is a hands-on, on-site leader who owns the day-to-day operations of our practice. You will lead our front office team, keep every location covered and running smoothly, and make sure every patient has a great experience.

This is not a desk job. You will be in our offices and out in the community, building relationships with the physicians and partners who refer to us. You will report to our Chief of Staff and work closely with leadership on growth, process, and practice goals.

If you are a forward thinker who loves building relationships and making an office run well, we would love to meet you.

OFFICE HOURS

Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening or weekend work is part of the role for practice and community events, and we offer flexible time off to balance it out.

KEY RESPONSIBILITIES INCLUDE

• Run daily operations across all five locations, on site and in person
• Train, onboard, and coach our Patient Care Coordinators on procedures and workflows
• Own the staff schedule so every location is covered, and step in at the front desk when needed
• Drive practice and location goals, expectations, and progress with the team
• Visit physicians and referral sources for every location at least once a month to build relationships and grow referrals
• Monitor inventory and order office and clinical supplies as needed

QUALIFICATIONS

• Bachelor's or Associate degree in Business or Healthcare Administration or a related field, or equivalent experience
• 3 years managing a fast-paced medical office or multi-location practice with several employees (audiology, ENT, or specialty care a plus)
• Experience with physician outreach, referral development, or medical sales strongly preferred
• A polished, professional presence with excellent people, listening, and problem-solving skills
• Comfortable with reports and numbers, and the follow-through to act on them
• Proficient with Microsoft Office or Google Workspace and scheduling or practice management software (Sycle a plus)
• Reliable travel between our Brooklyn locations, plus occasional travel for professional development

PAY AND BENEFITS

• $78,000 to $90,000/year base salary, depending on experience
• Eligible for a performance-based incentive plan after 90 days of employment
• Health insurance, including medical, dental, and vision
• 401(k) retirement plan
• Paid time off (PTO)
• Six paid holidays
• Professional development opportunities, including industry training events

Pay: $78,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person