Medical Practice Manager

Office Manager
Full-Time | Leadership Opportunity | Competitive Pay & Benefits

Busy multi-location dermatology practice is seeking an experienced, organized, and motivated Office Manager to oversee daily operations and help lead our growing team. The ideal candidate is a strong leader who thrives in a fast-paced healthcare environment, values teamwork, and is committed to delivering an excellent patient experience.

Responsibilities:

• Oversee daily operations of a practice to ensure efficiency, organization, and compliance
• Lead, supervise, and support front desk, clinical, and administrative staff
• Manage staffing, scheduling, onboarding, training, and performance management
• Interview, hire, and train new team members and ensure competency checklists are completed
• Ensure excellent patient service standards and respond professionally to patient reviews and concerns
• Oversee billing, collections, refunds and revenue cycle performance in collaboration with billing staff
• Ensure timely payment of office bills and invoices
• Maintain compliance with HIPAA, OSHA, and office policies and procedures
• Develop and improve workflows, protocols, and office systems and ensure completion of daily, weekly and monthly checklists by staff.
• Monitor appointment flow, office performance, budgets, and key metrics to identify opportunities for improvement
• Serve as liaison between providers, staff, vendors, and outside partners
• Visit referring physician offices, coordinate lunches, and assist with relationship-building and holiday outreach
• Communicate content and cosmetic specials with the design team for the monthly office newsletter and post in each office.
• Manage inventory of retail products and place orders as needed to maintain stock levels.

Qualifications:

• Previous medical office management experience required (dermatology experience preferred)
• Strong leadership, organizational, and multitasking skills
• Knowledge of medical office operations, insurance processes, and compliance standards
• Excellent communication and problem-solving abilities
• Professional, dependable, and team-oriented
• Tech-savvy with strong computer and typing skills
• Ability to work independently and manage multiple priorities efficiently

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Pay: From $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person