Medical Reception

About the role

As the first point of contact for our practice, you will play an important role in ensuring the smooth day-to-day operation of the office. You will be responsible for a variety of reception and administrative duties.

Key responsibilities

• Managing telephone enquiries and reception duties
• Greeting patients and visitors in a professional and welcoming manner
• Data entry and maintaining accurate patient records
• Scanning, filing and organising documents
• Preparing and sending correspondence, including letters, emails and faxes
• Diary management, appointment scheduling and waitlist management
• Liaising with medical centres, specialists and other organisations
• Collecting fees and following up outstanding invoices
• Performing general administrative tasks
• Opening and closing the office each day

About you

• A minimum of 1 year experience in a reception or administrative role within the healthcare industry
• Exceptional communication skills and a professional telephone manner
• A proactive approach and the ability to work independently
• Strong multitasking and time management skills
• High reliability, integrity and a strong work ethic
• The ability to follow established procedures and instructions
• Excellent attention to detail and organisational skills
• Strong problem-solving abilities
• Outstanding spelling, grammar and written communication skills
• Strong computer and typing skills, with the ability to quickly learn new software systems

Benefits

• A supportive and friendly team environment
• Ongoing training and development opportunities
• A rewarding role where you can make a difference in patients' experiences
• Opportunity to grow your skills within the healthcare industry