Medical Reception

Join Our Team at SouthDerm

Located in Kogarah, in Sydney’s vibrant south, SouthDerm is a specialist dermatology clinic providing comprehensive care for skin, hair and nail conditions. Together with our state-of-the-art surgical facility, Southern Suburbs Day Procedure Centre, we offer a wide range of services, from diagnosis and medical treatment to advanced surgical and cosmetic procedures.

Medical Receptionist – Part-Time

We are seeking a dedicated and enthusiastic Medical Receptionist to join our team on a part-time basis, working three to four days per week. Shifts are rostered between 7.00 am and 7.00 pm, Monday to Friday.

As one of the welcoming faces of SouthDerm, you will play an important role in providing exceptional service to our patients and working closely with our medical and administrative teams.

What We Offer

• A friendly and collaborative working environment
• Extensive learning and development opportunities in dermatology
• Comprehensive customer service training
• A workplace culture centred on patient care, respect and teamwork

Key Responsibilities

• Greet and assist patients with warmth and professionalism
• Process patient accounts accurately, including billing, payments and receipts
• Manage busy telephone lines and respond promptly to enquiries
• Accurately enter and maintain patient information in our practice management system
• Coordinate day procedure admissions and associated paperwork
• Maintain the dignity, privacy and comfort of all patients
• Work closely with the Customer Service Manager and other team members to manage pre-admission requirements
• Assist with general administrative and other duties as required

About You

To be successful in this role, you will have:

• A positive attitude and strong work ethic
• The ability to work effectively as part of a multidisciplinary team
• Excellent attention to detail and strong organisational skills
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Office applications
• At least one to two years’ experience in medical administration or a similar customer service role
• Experience using Genie software would be an advantage
• Strong time-management skills, with the ability to multitask and prioritise a busy workload
• A genuine commitment to providing high-quality patient care and maintaining a safe workplace
• Availability to work rostered shifts between 7.00 am and 7.00 pm

Benefits and Perks

• Competitive salary: A remuneration package that reflects your skills and experience
• Staff discounts: Access to discounts on eligible products and treatments
• Roster flexibility: The opportunity to have input into your roster and regular day off
• Professional development: Ongoing training and education to support your career
• Supportive team: A welcoming environment that encourages learning and continuous improvement
• Convenient location: Our clinic is only a three-minute walk from Kogarah railway station

Important Information

As SouthDerm operates within a hospital setting, successful applicants must meet the immunisation requirements applicable to healthcare facility personnel.

Applicants must also have unrestricted, ongoing rights to work in Australia.

Previous applicants need not reapply.

How to Apply

If you would like to join the SouthDerm team, please submit your resume and a covering letter addressed to Pam Viret through SEEK.

Please note that applications submitted without a covering letter will not be considered.

We look forward to hearing from you.