Medical Reception

Job Title: Medical Receptionist
Company: HCA Florida Memorial Hospital
Job Type: Full-time
Location: 3625 University Blvd S, Jacksonville, FL 32216, United States

Pay: $17.00 – $24.00 per hour

Job Description

HCA Florida Memorial Hospital is seeking a friendly, organized, and professional Full-Time Medical Receptionist to support front desk and administrative operations. The Medical Receptionist will be responsible for welcoming patients, scheduling appointments, managing patient information, answering phone calls, and helping provide a positive patient experience.

The ideal candidate has excellent communication and organizational skills, strong attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Schedule, confirm, and update patient appointments.
• Collect and verify patient information as required.
• Maintain accurate patient records and documentation.
• Assist patients with registration and general front-desk questions.
• Communicate appointment and scheduling information to patients.
• Coordinate with healthcare providers and clinical staff.
• Maintain a clean, organized, and professional reception area.
• Follow patient privacy and confidentiality requirements.
• Assist with administrative and clerical duties as assigned.
• Provide professional and compassionate customer service to patients and visitors.

Qualifications

• High school diploma or equivalent required.
• Previous medical reception, healthcare administration, customer service, or front desk experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer and data entry skills.
• Experience with electronic health record (EHR) systems is preferred.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• Ability to work effectively in a fast-paced healthcare environment.

Benefits

Eligible full-time employees may receive benefits based on company policy and eligibility.

Benefits may include:

• Competitive hourly pay
• Health, dental, and vision insurance
• Paid time off
• Retirement savings options
• Professional development opportunities
• Employee wellness and support programs

Work Schedule

Full-time. Schedule may vary based on department and operational needs and may include weekday, evening, weekend, or other shifts.

Equal Opportunity Employer

HCA Florida Memorial Hospital is committed to providing equal employment opportunities to qualified applicants. Employment decisions are based on qualifications, experience, business needs, and applicable laws.

Pay: $17.00 - $24.00 per hour

Expected hours: 36.0 per week

Benefits:

• Disability insurance
• Family leave
• Flexible schedule
• Happy hour
• Loan assistance
• Loan repayment program
• Unlimited paid time off
• Vision insurance

Work Location: In person