Medical reception General Practice

Senior Medical Receptionist / 2IC – GP & Skin Clinic (Brisbane South)

We are seeking an experienced Senior Medical Receptionist / 2IC to join our busy and growing GP & Skin Clinic in Brisbane South. This is an excellent opportunity for a highly capable professional ready to step into a leadership support role and assist in the day-to-day operations of a dynamic medical practice.

For candidates with strong leadership experience, a competitive salary package is available.

About Us

Wellcare Medical Centre Kingston is a leading provider of comprehensive healthcare services in the Kingston region. Our clinic has been operating for 11 years and supported by a dedicated and experienced team, including:

• 9 Full-Time GPs
• 2 GP Registrars
• 2 Full-Time Nurses
• Full Time Practice manager and 3 Receptions
• Dietitian & Diabetic Educator

We offer a wide range of services, including:

• Full-spectrum general practice & allied health services
• Skin cancer & dermatology treatments (including cosmetic injections)
• Women’s health (pregnancy care, IUD & hormonal implants)
• Advanced procedures (vasectomies, circumcisions)
• Iron infusions

About the Role

As Senior Medical Receptionist / 2IC, you will play a key role in supporting the Practice Manager and ensuring smooth daily operations. You will lead by example, helping deliver high-quality, efficient, and patient-focused service.

Key Responsibilities

• Manage appointment bookings for GPs and allied health professionals
• Support practice growth through effective scheduling and patient flow
• Assist with accreditation processes and compliance requirements
• Oversee Medicare, DVA, WorkCover, and private billing processes
• Communicate effectively with the Practice Manager and wider team
• Support administrative operations and ensure tasks are completed efficiently
• Utilise systems such as Cubiko and PENCAT (highly regarded)

Essential Criteria

• Previous experience in general practice (essential)
• Proficiency in Best Practice software (Essential)
• Strong knowledge of Medicare, billing, rejections, and private health claims
• Excellent teamwork and communication skills
• Understanding of accreditation standards and processes
• Strong organizational skills and business acumen
• Experience implementing policies and procedures

Experience with Cubiko, PENCAT, or similar benchmarking tools is highly desirable.