Medical Reception Support

Junior Medical Receptionist – Casual

West Perth | Casual position | Opportunity to grow into part-time

We are a growing specialist medical practice in West Perth providing comprehensive neurodevelopmental assessments, diagnosis, treatment and mental health support for children, adolescents and adults.

We are seeking a Junior Medical Receptionist / Medical Administration Assistant with at least 1 year of medical reception or administration experience to join our friendly team.

This role is suited to someone with a good foundation (minimum 1 year) in medical reception who is keen to learn, develop and grow professionally within a specialist practice.

Fixed and regular hours Monday to Friday — no weekend work. The role will commence casually, with the opportunity to increase hours and transition to regular part-time work for the right person.

About You

You will ideally have:

• A minimum of 1 year of medical reception or medical administration experience. (Essential)

• Exceptional presentation and telephone manner

• Experience working in a medical practice, clinic or healthcare environment

• Exceptional customer service skills

• Strong attention to detail

• Highly tech-savvy with excellent computer and administrative skills, and confident learning and using multiple software systems

• The ability to follow established processes and procedures

• A reliable and positive approach to work

• An understanding of confidentiality and privacy within a healthcare environment

Experience with medical practice management systems is essential!.

This is a role where attention to detail, initiative and excellent communication are highly valued, and where your contribution directly supports both our clinical team and the experience of our clients. You will play an important role in supporting the smooth day-to-day operation of the practice and assisting our clinical team to stay organised, prepared and well supported.

Key Responsibilities

• Collating specialist documentation and preparing information for client presentations
• Preparing specialist documentation, doctors’ letters and clinical correspondence
• Providing professional client support via phone, email and reception
• Managing appointments, rescheduling and daily diary coordination
• Processing payments and assisting with booking and payment enquiries
• Supporting client onboarding and maintaining accurate, up-to-date records
• Confidently using practice management systems along with Microsoft Office, Excel and Outlook
• Being highly tech-savvy and confident using AI tools to support efficiency and day-to-day administration
• Working collaboratively with the clinical and administration team while maintaining accuracy, confidentiality and professionalism

Who This Role Will Suit

This role would suit someone who is:

• A junior medical receptionist with some solid experience
• Looking to develop their medical administration skills
• Comfortable with the fundamentals of medical reception but keen to learn
• Looking for a supportive team environment
• Interested in growing with a practice over the longer term

Please note: We are specifically seeking a junior-level candidate for this position. Candidates whose experience and expectations are primarily at a senior receptionist, senior medical administrator, practice coordinator or practice manager level are unlikely to be suited to this role.

What We Offer

• Competitive hourly rate.
• Opportunities for career progression
• Ongoing training, mentoring, and professional development
• A supportive, values-driven, multidisciplinary healthcare environment
• The opportunity to make a meaningful difference for patients and families
• Immediate start preferred
• If you are organised, proactive, confident with technology and enjoy being part of a professional specialist healthcare environment, we would love to hear from you