Medical Receptionist & Admin Officer

We are growing!

Pain Specialists Australia is a busy, fast-paced, and thriving multidisciplinary pain medicine practice.

Our growing team comprises Anaesthetists and Pain Specialists, Rehabilitation Physicians, Physiotherapists, Dieticians, Nurses, Psychologists, and a truly collaborative and passionate administration team.

Our ongoing growth and expansion means that we are recruiting for full-time medical receptionists, for immediate start.

Candidates must be Australian citizens or permanent residents with full working rights in Australia.

A minimum of 6 months medical reception experience is required for this position.

This is not your average Reception Role. It is a diverse and very busy role that will involve all aspects of Front of House Reception as well as many and varied administrative tasks and interesting projects. If you are looking for a role that will challenge and reward, then this is it. Roster arrangements mean you will be given ample opportunity to experience every facet of this demanding and rewarding role.

Based at our purpose-built headquarters in Richmond, and with the opportunity to also work at our established Heidelberg and Sandringham locations, this role offers a great opportunity to build on your skills, establish a genuine career pathway and champion our high standards of treatment and patient care.

The successful candidate will demonstrate:

• A passion for customer service and quality
• An engaging and sincere style with patients, guests and visitors to our clinic
• A positive (can-do) attitude and an eye for detail
• Integrity, and honesty
• Strong communication, interpersonal skills and resilience
• An ability to prioritise tasks and problem-solve
• A talent for calendar management, scheduling and the effective use email and telephone to satisfy patient enquiries
• Intermediate to advanced computer skills within a MAC environment, Office365 and Genie Practice Software

What we will offer:

• Salary and benefits benchmarked above industry standard
• A comprehensive onboarding, training and mentoring program
• Ongoing career planning and professional development

Pain Specialists Australia:

We believe that no one should suffer from pain. As one of Australia's leading pain clinics, we apply our care and expertise to create positive and sustaining change for our patients.

We offer our patients the best possible treatment outcomes with a supportive team who are there to help patients through every stage of their treatment plan. We do this using advanced, tailored & cutting-edge medical care delivered in a compassionate manner. We approach pain treatment from multiple avenues simultaneously and using a team of experts each with their own areas of expertise.

As a team, we strive for excellence. We are proactive, we enjoy working with each other and love the work that we do.

Only short-listed candidates will be contacted.