Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. The ideal candidate will possess strong computer skills, familiarity with Electronic Health Record (EHR) systems, and a passion for delivering outstanding patient care.

Duties

• Greet patients warmly and efficiently manage check-in and check-out processes using systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Schedule patient appointments accurately while managing multiple-line phone systems with professionalism and courtesy
• Collect and process payments, including medical collections and billing using medical coding (CPT, ICD-9/10), ensuring compliance with HIPAA regulations
• Maintain precise medical records by reviewing documentation, updating patient charts, and managing electronic health records (EHR) systems such as Meditech or Dentrix
• Assist with intake procedures, including gathering medical history and updating patient information in the system
• Support clinical staff by preparing paperwork for procedures, reviewing care plans, and managing administrative support tasks in a fast-paced environment

Skills

• Knowledge of medical terminology, ICD-9/10 coding, CPT coding, and medical billing practices
• Proficiency with EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft for documentation review and record management
• Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Prior clinic or dental office experience is preferred to navigate medical office workflows smoothly
• Skilled in clerical tasks such as filing, data entry (including 10-key typing), and document management using Microsoft Office tools
• Exceptional customer service skills with a focus on patient satisfaction and professionalism in all interactions

Join our team to make a positive impact on patient experiences while working in a supportive environment that values your skills and dedication. We are committed to providing comprehensive training opportunities to help you excel in your role as a Medical Receptionist.

Pay: From $16.50 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person