Medical Receptionist

Company description

GP Surgery

Job description

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Process incoming and outgoing mail

Initiating contact with and responding to, requests from patients, team members and external agencies

Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

Process calling letters are requested

Process all DNA letters in accordance with current policy

Action GP2GP tasks

Read code data on EMIS

File and store records as required

Data entry of new and temporary registrations and relevant patient information as required

Input data into the patients healthcare records as necessary

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries (including administrative queries) as necessary in an efficient manner

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

• Company pension
• On-site parking

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: In person