Medical Receptionist

Description:

Dermatology Specialists is the premiere private dermatology practice in the Twin Cities. Our practice of sixteen board certified dermatologists and ninety employees provides comprehensive medical, surgical, cosmetic and pediatric dermatologic care. We are growth minded, entrepreneurial and pride ourselves on being a place where great people and great ideas can shine. We value independent thought and autonomy within a team environment. Our core values are built on accountability, being a team player and displaying a caring demeanor in all aspects of daily interaction. We pride ourselves on building relationships that stand the test of time with all individuals we encounter.

Job Summary

Dermatology Specialists is looking for a Medical Receptionist to join our growing team. The medical office receptionist is responsible for checking in patients, registering and scheduling patients in a friendly and professional manner. In addition, the Medical Receptionist is also responsible for selling and educating patients on our cosmetic retail products and procedures.

Duties and Responsibilities

• Checks in each patient in a polite, prompt, helpful manner and ensures efficient transfer of care to other staff members.
• Schedules appointments following specific scheduling guidelines.
• Verifies insurance eligibility and collects co-payments according to insurance plan information and type of appointment.
• Processes payments from patients for medical and cosmetic services.
• Answers multi-line telephone and directs calls as appropriate.
• Sells and educates patients on cosmetic retail products and procedures.
• Prepares patient charts and schedules for the next business day including printing and organizing by provider. Insures all related chart information is current and documentation needed is available.
• Ensures patient paperwork is completed annually. Assists patients with completing patient forms.
• Collects patient demographic and insurance information and performs data entry to update practice management system and medical record including scanning of insurance cards.
• Prints superbills and consult letters for patient visit based on scheduled appointment.
• Checks patients out and schedules follow up appointments as requested.
• Performs other clerical duties as needed including answering telephones, screening calls, taking messages, pulling patient information, copying, faxing and filing.
• Performs other duties as assigned.

Key Competencies

• Strong organizational skills
• Focus on accuracy and attention to detail
• Commitment to excellence and high standards
• Excellent written and verbal communication skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Work with a team mentality and contribute to the overall business function of the organization.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace
• Ability to effectively communicate with people at all levels and from various backgrounds

Requirements:

• A high school diploma or equivalent is required and previous dermatology experience is preferred.
• The candidate will have the ability to work independently and as a member of a team and will possess strong communication, customer service, organization, detail-oriented and multitasking skills. As well as the ability to sense appropriate discretion in dealing with varies and difficult situations.
• The ideal candidate possesses a strong work ethic, demonstrates attention to detail, scheduling proficiencies, and is organized.
• As a condition of employment, Dermatology Specialists does require Influenza vaccinations.

Working conditions

We operate a positive and professional environment for patients and staff. Our physicians and staff at Dermatology Specialists take pride in our work as caring health professionals while keeping the patient’s best interest in mind.

Physical requirements

Office work required to stand, walk, sit, and carry items less than 25 pounds. Continually utilize visual acuity to operate equipment, read business related information, and/or use a keyboard.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Dental insurance
• Employee discount
• Free parking
• Health savings account
• Life & disability insurance
• Paid time off
• Referral program
• Vision insurance