Medical Receptionist

The Role

Radiology Victoria (RV) is seeking a Medical Receptionist to join our team on a casual basis at Epworth Hospital in Waurn Ponds. The role works on a rotating roster within the core hours of 6:00am – 8:30pm Monday – Friday.

The primary function of this role is to provide excellent and professional customer service to patients and referrers. Our services offer a dynamic environment with opportunity to expand your skills and work in an array of zones within the department. Duties include answering incoming calls, arranging bookings for patients, taking payments, and liaising with the hospital to arrange inpatient appointments. The administration team contributes to the overall performance of the department, ensuring consistency with Sonic Healthcare’s core values.

Key selection criteria

• Flexibility to pick up a variety of casual shift times
• Positive attitude and eagerness to learn and grow.
• Ability to work autonomously and in a team setting.
• Excellent interpersonal and communication skills using phone, email, and face-to-face communication.
• Willingness to take initiative and problem-solve.

Desirable

• Previous experience in a medical / hospital setting.
• Certification in medical terminology / medical administration.
• Previous radiology experience.
• Experience working with a high volume of incoming calls.

What we offer you

• Competitive salary and superannuation
• Training and career progression opportunities
• Fast paced hospital environment
• Friendly and supportive multi-disciplinary team
• Access to Fitness Passport and Flare employee benefits

Radiology Victoria

Radiology Victoria (RV) is part of the Sonic Healthcare network, providing high quality imaging services to both Epworth Hospital locations and the wider community.

RV employs approximately 330 highly skilled radiologists and staff, providing angiography, interventional procedures, bone mineral densitometry (BMD), computed tomography, dental X-Ray (OPG), general X-Ray, MRI, 3D & contrast mammography, nuclear medicine, and ultrasound.

Sonic Healthcare

Sonic Healthcare is an internationally renowned healthcare provider with a demonstrated track record of medical excellence across the world. Headquartered in Sydney, Sonic has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. Sonic’s success stems from our core belief that we exist to provide quality medical diagnostic services to medical practitioners and the patients they serve.

Sonic is the second largest diagnostic imaging provider in Australia, with more than 100 radiology centres. Our services are overseen by more than 200 specialist radiologists and nuclear physicians, many of whom have sub-specialty expertise. They are supported by our highly trained and experienced technical and clerical practice staff who are focused on providing the best service, care and clinical outcomes for doctors and their patients.

Enquire/ apply for this Position

To apply, click the APPLY button now and attach your resume. Applications will be reviewed in an ongoing manner before the close date. Applications close Mon 31st August 2026.

For more information, contact Caity Stanway - Front Office Coordinator on [email protected].

Mandatory vaccination directions for Victorian healthcare facilities applies to RV. As a result, we will require the successful applicant to provide evidence of current fluvax.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by RV) and hold a valid employee Working with Children Check (provided by you).

At RV, we believe inclusion and diversity are essential to our culture and values.  We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in.  At RV, we care.