Medical Receptionist

Doctors@Tocumwal is seeking a friendly, organised, and reliable Medical Receptionist to join our team.

The position will initially be offered on a full-time basis to provide additional support while a current team member is away overseas on extended leave. Following their return, the role will transition to part-time hours.

This is an excellent opportunity for someone who is available to work full-time initially and is then looking for a stable part-time position with a supportive medical practice.

Key Responsibilities:

• Welcoming and assisting patients in a professional and caring manner
• Managing appointments and bookings
• Handling phone enquiries
• Processing billing and administrative tasks
• Supporting the clinical team with day-to-day operations

About You:

• Previous administration, reception or customer service experience, particularly within a medical practice (medical experience highly regarded but not essential)
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• Willingness to increase working hours over time
• Warm, calm and approachable
• Confident taking ownership of the front desk and administration processes
• Reliable, steady and consistent
• Comfortable managing multiple tasks and priorities

What We Offer:

• Supportive and friendly team environment
• Ongoing support and training
• A close knit team who genuinely care about one another and the patients we support

Employer questions:

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a medical receptionist?
• How much notice are you required to give your current employer?

How to Apply:

Please send your resume and a brief cover letter to [email protected]

Pay: $33.00 – $38.00 per hour

Benefits:

• Professional development assistance
• Salary packaging

Work Location: In person