Medical Receptionist

• Are you a medical receptionist looking for a change or looking to redirect your career path?
• Does being part of a growing organisation and team interest you?
• We have flexible casual opportunities available

iMH has people at the heart of everything we do. We value and respect the individual contributions of our employees. We are committed to offering a friendly place to work and a supportive team environment. We want to provide a life changing experience not only for the people who access our services but also for the people who work with us.

Nundah Private Hospital welcome applications from motivated applicants with a background in healthcare, who are keen to work with enthusiasm and commitment in a customer-focused service. Communicating and liaising with staff, doctors, department managers, consumers, carers, and the general public is a significant part of the role.

You will provide general administrative support to enable health professionals and medical staff to meet their objectives and deliver services to patients. There will be opportunities to multi skill in other administrative duties to cover leave as required, and progression to other hospital roles for suitable candidates.

Key responsibilities:

• Liaise with key stakeholders including health services, hospitals, patients and families to coordinate administrative functions

• Coordinate internal and external customer enquiries

• Carry out reception tasks for predominantly private practice patients, recording all relevant information, ensuring accuracy

• Multi-skill in other administration duties to cover leave as required which may include admissions and discharge processes

About you:

• Demonstrated experience in data entry and management, record maintenance and preparation as well as an understanding around requests for information

• Have a positive attitude and exceptional customer services skills

• Demonstrated experience in greeting patients, processing accounts and payments, answering incoming calls and assisting with patient enquiries

• Possess the capability to work autonomously and as part of a team, work responsibly and have the ability to meet deadlines and prioritise tasks

• Knowledge of or an ability to acquire knowledge of WebPAS and Gentu software

• Have a strong understanding of privacy and confidentiality requirements in healthcare

• Well-developed skills in the use of Microsoft applications, and other information databases

As a pre-requisite for this role, successful candidates will be required to provide an up-to-date National Police Clearance and Blue Card.

For enquiries about this role please contact Anna Blake [email protected]. To apply, please use the Seek process by clicking on ‘apply'.