Medical Receptionist

About the role

This role is responsible for scheduling appointments and front desk customer service across General Practice services, ensuring bookings are managed accurately and efficiently while providing a professional and welcoming experience for patients and clients. This is a busy role that requires strong attention to detail, excellent communication skills and the ability to manage multiple tasks in a fast-paced medical environment.

Key responsibilities

• Welcoming patients and visitors at reception
• Monitoring appointment schedules to ensure smooth clinic workflow
• Coordinating and scheduling GP bookings and enquiries via phone, email and booking systems
• Support the clinical team with day-to-day administrative and reception duties
• Process patient billing and payments
• Data entry and maintaining accurate booking records
• Ensure a friendly and professional demeanour towards team, clients and candidates

About you

• Previous experience in medical reception, allied or industrial health is preferred, but not essential
• Strong attention to detail and commitment to accuracy
• A team oriented and upbeat attitude
• Excellent customer service and communication skills
• Confidence to manage a busy front-desk environment
• Ability to manage multiple tasks efficiently
• Experience using medical booking systems, particularly Best Practice, Pracsoft or Medical Director Software

About us

Midwest Aero Medical is a General Practice services provider with a supportive, friendly team environment.

Benefits

• Supportive, friendly team environment with a great staff event calendar
• Competitive salary and conditions
• Stable role with interest in career development

If you’re organised, proactive, and enjoy working in a bubbly team, we’d love to hear from you!

 📩 Apply Now – Send your resume to Fiona Alexander at [email protected].

 Shortlisting may commence immediately and the position will remain open until a suitable candidate is identified.