Medical Receptionist

Job Title: Medical Receptionist
Company: American Care Medical Center
Job Type: Full-time
Location: 1100 Cesery Blvd, Jacksonville, FL 32211, United States

Pay: $17.00 – $24.00 per hour

Job Description

American Care Medical Center is seeking a friendly, organized, and professional Full-Time Medical Receptionist to support front desk and administrative operations. The Medical Receptionist will be responsible for welcoming patients, managing appointments, answering phone calls, maintaining accurate patient information, and helping create a positive and efficient patient experience.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Schedule, confirm, and update patient appointments.
• Collect and verify patient demographic and appointment information.
• Maintain accurate patient records and front-desk documentation.
• Assist patients with registration and general reception questions.
• Coordinate appointment information with healthcare providers and clinical staff.
• Maintain a clean, organized, and professional reception area.
• Follow patient privacy, confidentiality, and workplace procedures.
• Perform data entry and other administrative tasks accurately.
• Assist with general office and clerical duties as assigned.
• Provide professional and compassionate customer service to patients and visitors.

Qualifications

• High school diploma or equivalent required.
• Previous medical reception, healthcare administration, front desk, or customer service experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer and data entry skills.
• Experience with electronic health record (EHR) systems is preferred.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• Ability to work efficiently in a fast-paced healthcare environment.

Benefits

Eligible full-time employees may receive benefits based on company policy and eligibility.

Benefits may include:

• Competitive hourly pay
• Health, dental, and vision insurance
• Paid time off
• Retirement savings options
• Professional development opportunities
• Employee wellness and support programs

Work Schedule

Full-time. Schedule may vary based on department and operational needs and may include weekday, evening, weekend, or other shifts.

Equal Opportunity Employer

American Care Medical Center is committed to providing equal employment opportunities to qualified applicants. Employment decisions are based on qualifications, experience, business needs, and applicable laws.

Pay: $17.00 - $24.00 per hour

Expected hours: 36.0 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person