Medical Receptionist

About the role

Azure Medical Cottesloe Pty Ltd is seeking a dedicated and professional Medical Receptionist to join our team on a part-time basis. Based in Cottesloe, WA, this role is essential to the smooth operation of our medical practice. As a Medical Receptionist, you will be the first point of contact for our patients and will play a crucial role in creating a welcoming and efficient environment. You will be responsible for managing patient interactions, administrative tasks, and supporting the clinical team to ensure the highest standard of patient care and practice management.

Key responsibilities:

• Greeting patients in a professional and friendly manner upon arrival at the practice
• Managing patient appointments and maintaining the appointment schedule using Best Practice software
• Registering new patients and updating patient records accurately and efficiently
• Processing patient payments and handling billing enquiries with confidentiality
• Answering telephone calls, directing enquiries appropriately, and taking messages
• Managing patient correspondence and ensuring timely distribution to relevant staff members
• Assisting with administrative duties such as filing, data entry, and document preparation
• Maintaining confidentiality of patient information
• Responding to patient enquiries regarding appointments, medical records, and practice procedures

What we're looking for:

• Previous experience as a medical receptionist or in a similar healthcare administrative role
• Proficiency in using Best Practice software and electronic health records systems
• Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff
• Strong organisational and time management abilities to manage multiple tasks and a busy reception area
• Ability to maintain patient confidentiality and handle sensitive information with discretion
• Attention to detail and accuracy when processing appointments, registrations, and billing information
• Professional telephone manner and customer service skills
• Knowledge of medical terminology and understanding of healthcare practice operations

What we offer:
Azure Medical Cottesloe Pty Ltd is committed to providing a supportive and inclusive workplace. We value our staff and are dedicated to fostering a positive workplace culture where team members feel appreciated and supported. We encourage a healthy work-life balance and offer flexibility where possible to meet the needs of our employees. As part of our team, you will have the opportunity to develop your skills in a dynamic healthcare setting and make a meaningful contribution to patient care.

Apply now:
If you are a professional and motivated individual with experience in medical reception, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and the names of two referees. We look forward to receiving your application.