Medical Receptionist

Medical Receptionist – Full Time | Eye Associates, Sydney

Join a supportive and friendly team at a leading ophthalmology practice.

This is your opportunity to grow your skills and become a valued team member in a well-established specialist medical practice committed to excellence in patient care.

Located in Macquarie Street, Sydney, we are seeking a dedicated and enthusiastic full-time onsite Medical Receptionist to join our professional team. If you're passionate about healthcare, thrive in a fast-paced environment, and love working with people, we want to hear from you!

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Why Join Us?

• Full-time, 35.5-hour work week
• Birthday leave
• Paid meal breaks
• Option for one rostered day off per month
• Early finish at 3pm on Fridays
• No weekend work
• Supportive, fun, and friendly large team
• Great work-life balance
• Convenient CBD location, close to public transport
• Regular team-building and social events

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Your Responsibilities Will Include:

• Delivering professional and warm patient service
• Managing phone and email enquiries with efficiency and empathy
• Administration tasks
• Opening and closing the practice
• Coordinating patient appointments and ensuring smooth daily operations
• Handling and resolving patient queries
• Invoicing, receipting, and reconciliation
• Ordering clinical and office supplies
• Liaising with referrers, suppliers, and third parties
• Supporting and guiding fellow reception team members

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What We're Looking For:

• Minimum 2 years of experience in a medical reception role
• Australian medical reception experience is essential for this position
• Strong communication and interpersonal skills
• Passion for providing exceptional patient care
• Proactive mindset
• High attention to detail and accuracy
• Ability to multitask and stay calm under pressure
• Proficiency in electronic medical record systems
• Advanced proficiency in electronic medical record systems with ability to utilise complex functions
• Professional, reliable, and mature attitude
• Flexible and solutions-oriented approach
• Previous experience in ophthalmology is ideal but not essential
• Current Australian work rights are required for this position

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Hours Range Between:

• Monday to Thursday: 7:30 AM – 5:30 PM
• Friday: 7:30 AM – 3:00 PM

Salary is commensurate with experience.

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Ready to Join Us?

If you're seeking a rewarding role where you can make a genuine difference in patients' lives—and be part of a team that values your contribution—we'd love to hear from you.

Please submit your updated CV and cover letter via SEEK to apply.