Medical Receptionist

Job Overview

We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will provide exceptional administrative support at the front desk, ensuring smooth clinic operations and excellent patient service. This role involves scheduling appointments, handling patient inquiries, and supporting billing and coding processes. The Medical Receptionist plays a vital role in maintaining clinical confidentiality policies and ensuring compliance with HIPAA regulations. Candidates with clinic experience, strong computer skills will thrive in this position.

Responsibilities

• Greet patients warmly and professionally, providing excellent customer service at the front desk
• Schedule, confirm, and reschedule patient appointments
• Manage patient check-in and check-out processes efficiently
• Collect payments
• Review medical documentation for accuracy and completeness
• Handle phone communication with patients, insurance companies, and healthcare providers with professional phone etiquette
• Assist with insurance verification and authorization procedures
• Support clinical staff by managing care plans documentation and other administrative tasks
• Support office functions such as filing, faxing, copying, and general clerical duties

Requirements

• Experience in a medical office environment or healthcare setting preferred
• Excellent customer service skills with professional phone etiquette and communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Bilingual skills are a plus to serve diverse patient populations
• Strong organizational skills with attention to detail in documentation review and data entry
• Ability to work independently while collaborating effectively within a team

This position offers an opportunity to contribute significantly to patient care coordination while developing valuable skills in medical administrative support. The successful candidate will demonstrate professionalism, discretion, and a commitment to quality healthcare service delivery.

Pay: $15.00 - $17.00 per hour

Work Location: In person