Medical Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow and exceptional service. Your expertise in medical administrative support, electronic health records management, and insurance processing will help us deliver high-quality care. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about patient service, this opportunity is perfect for you! Join us to make a positive impact on patients’ health journeys while advancing your career in medical office management.

Duties

• Greet patients warmly and manage check-in/check-out procedures efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
• Schedule appointments accurately with attention to detail, utilizing medical scheduling software and maintaining calendar updates.
• Verify patient insurance coverage, process medical collections, and handle billing inquiries with a strong understanding of health insurance policies including Medicare and HIPAA compliance.
• Review and update medical records, ensuring documentation review aligns with clinical confidentiality policies and accurate coding practices like CPT (Current Procedural Terminology), ICD-9, ICD-10 coding standards.
• Assist with phone communication by answering inquiries professionally, providing appointment reminders, and directing calls appropriately with excellent phone etiquette.
• Support clinical staff by preparing care plans, managing electronic health records (EHR systems), and maintaining filing systems for medical records.
• Perform administrative tasks such as data entry using Microsoft Office tools, 10-key typing, filing, and maintaining office supplies to ensure an organized work environment.

Qualifications

• Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience preferred.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks; familiarity with electronic health records management is essential.
• Excellent customer service skills with the ability to handle sensitive information confidentially in accordance with HIPAA regulations.
• Proficiency in medical terminology, medical billing, coding (ICD-10/ICD-9/CPT), and health insurance processes including Medicare.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Demonstrated clerical experience including filing, typing (10 key), phone communication, and office management skills.
• Ability to multitask efficiently in a busy clinical environment while maintaining attention to detail.
• Strong computer skills across Microsoft Office applications and familiarity with various EHR systems.

Join our dedicated healthcare team where your organizational talents and compassionate approach will help us deliver outstanding patient care! We are committed to fostering an inclusive environment that values your skills and supports your professional growth in medical office management.

Pay: From $16.50 per hour

Expected hours: 20.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Loan forgiveness
• Paid sick time
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person