Medical Receptionist

Job Summary

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure a smooth flow of daily clinic activities. Your positive attitude and attention to detail will help create a welcoming environment that promotes efficient healthcare delivery and exceptional patient experiences.

Duties

• Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
• Schedule, reschedule, and confirm patient appointments using our practice management software
• Collect and verify patient information, including insurance details and personal data, ensuring accuracy and confidentiality
• Answer incoming phone calls promptly, directing inquiries to the appropriate staff or departments
• Manage administrative tasks such as filing, data entry, and maintaining organized patient records
• Assist with billing processes by processing payments and explaining billing procedures to patients
• Coordinate communication between patients, healthcare providers, and other staff to facilitate seamless clinic operations

Requirements

• Proven office experience with a strong background in administrative tasks
• Previous experience working in a healthcare or medical office setting is preferred but not required
• Excellent communication skills with a friendly, professional demeanor
• Strong organizational abilities and attention to detail to handle multiple tasks efficiently
• Proficiency in office software applications such as MS Office Suite or practice management systems
• Ability to maintain confidentiality and adhere to privacy regulations at all times

Embark on a rewarding career where your proactive approach makes a real difference in patient care! We value energetic team players who thrive in fast-paced environments and are eager to contribute to a positive healthcare experience for all.

Pay: From £12.71 per hour

Expected hours: 28.0 – 32.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person