Medical Receptionist

Job Summary

We are seeking a dedicated Medical Receptionist to join our Practice. The ideal candidate will be responsible for providing exceptional front desk and administrative support in a medical setting. Tavelling to satelite location maybe required.

Duties

• Greet and assist patients in a courteous and professional manner

• Schedule patient appointments and maintain appointment calendars

• Verify insurance coverage

• Collect patient copays and balances

• Answer phones and check voicemail, as well as sort faxes and schedule any patients referred via fax.

• Direct patient calls to correct clinical staff and providers.

-Create to-do’s for appropriate staff/providers. Messages must be detailed and concise.

• Handle patient inquiries and provide excellent customer service

• Assist with medical administrative support tasks as needed

Skills

• Experience working at the front desk of a hospital, dental office, or similar healthcare setting

• Proficiency in patient service and interacting with diverse patient populations

• Knowledge of medical terminology, Modernizing Medicine, and other medical systems is a plus

• Ability to perform insurance verification procedures accurately

• Advanced telephone, computer and multitasking skills when working with inbound and out bound calls.

• Must exhibit, demonstrate and maintain outstanding customer service skills.

• Completes all other assigned tasks to ensure efficient department function and work flow.

• Escalates any billing/coding issues to billing department/Practice Manager.

• Accurate understanding and application of client manual information to daily assignments.

• Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies.

• Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned.

• Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct.

• Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.

Job Type: Full-time

Pay: $18.79 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Language:

• English and Spanish (Required)

Ability to Commute:

• Paramus, NJ 07652 (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person