Medical Receptionist

We are looking for an enthusiastic, motivated and proactive candidate to join our friendly reception team. The successful candidate will need to provide a first-class level of Reception/Customer Service to our patients. We will expect them to enjoy working in a busy reception environment and be prepared to go the extra mile.

The role of medical receptionist is rewarding but can be demanding so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.

The successful candidate must be computer literate and have a flexible approach to working.

You will be the first point of contact for the patients with the Practice, and your main duties will include:

• Answering telephone calls politely and effectively
• Receiving patients at the reception desk in an efficient and courteous manner
• Liaising with the clinical team
• Making appointments on the computer system - EMIS
• Completing workflow tasks
• Dealing with patient requests & queries
• Chaperone duties where required
• Some general admin

We are looking for 1 candidate and the shifts will be a mixture of mornings and afternoons Monday to Friday. The successful candidate will need to be able to start at 8:00am for a morning shift and cover till 7:00pm on an afternoon. The shifts will be split between our Hillgate and Offerton sites.

The role is 18 hours and will include 2 late finishes (7pm)

The role is fixed shifts and we also ask for flexibility to cover leave and other absences.

You must have relevant experience in a medical practice, be IT literate and have a knowledge of EMIS and Docman. It is a busy, ever changing environment and the successful candidate must be flexible and able to adapt easily to changes. You must be able to work under pressure , be confident using the phone and be able to deal with people who may be angry or upset.

Training and uniform will be provided.

Interviews to be held in person on 5th and 6th November

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

• Company pension

Experience:

• Medical Receptionist: 2 years (required)

Work Location: In person