Medical Receptionist

Job Type: Permanent

Hours: 31.5 hours worked Monday- Friday between 08:00-18:30. Hours will be set once confirmed.

Schedule: Monday- Friday

Salary: £12.71 ph

Benefits:

• 6 weeks annual leave plus bank holidays (pro rata for part time employees)
• Option to join the NHS pension scheme

Location: Kings House Surgery

We are recruiting a receptionist to join our busy but friendly reception team.

The successful applicant will be highly motivated, adaptable and be able to work under pressure.

Our receptionists work closely with our clinical team and wider colleagues in person and via email and tasks, therefore excellent communication skills and strong I.T skills are essential for the role.

Experience working in a healthcare setting would be desirable but not essential as full training would be provided.

The position is permanent subject to a 6-month probation period. Hours would be set but flexibility is essential as there would be a requirement to provide annual leave/sickness cover when needed.

Duties include:

• Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
• Relaying information and queries between patients and clinicians, ensuring clear and concise documentation.
• Care navigation (signposting patients to other appropriate services).
• Processing patient prescriptions
• Processing online consultations
• Emailing referrals and documents.
• Actioning and sending tasks to clinical team
• Liaising with wider colleagues in primary and secondary care
• Dealing with sensitive information always adhering to confidentiality policy

About us

We are a busy practice located in RHYL and have a patient list of approximately 8400 patients. We have a large clinical team consisting of 1 GP partner. 2 salaried GP's, 4 Advanced Nurse Practitioners 1 Practice Nurse, 1 Healthcare Assistant.

Qualifications

Essential

• GCSE grade A-C in Maths and English or equivalent

Experience

Desirable

• Previous experience in a healthcare setting

Essential

• Experience working in a patient or customer facing role
• Driving license

Job Types: Permanent, Part-time

Pay: From £12.71 per hour

Benefits:

• Company pension
• On-site parking

Work Location: In person

Pay: From £12.91 per hour

Benefits:

• Company pension
• On-site parking
• Sick pay

Work Location: In person