Medical Receptionist

Introduction:

We are seeking a friendly and organized Medical Receptionist to join our team and provide excellent customer service to patients and visitors. The Medical Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet patients and visitors and directing them to the appropriate person or department
• Answer and route calls, including taking messages and transferring calls as needed
• Handle a variety of administrative tasks, such as scheduling appointments, collecting patient demographics, insurance, and payments, managing mail and packages, and maintaining accurate records
• Ensure that the reception area is clean and organized at all times
• Provide excellent customer service to patients and visitors, including assisting with questions and needs
• Handle medical record inquiries
• Other duties as assigned

Qualifications:

• High School Diploma or Equivalent
• Minimum of 1 year of experience as a medical receptionist
• Strong communication and customer service skills
• Data entry skills required. Knowledge of basic computer skills. Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems. EMR experience helpful
• Ability to multitask and handle a high-volume workload
• Fluency in English is required; additional language skills are a plus

Perks:

• Health benefits package
• Paid time off and holidays
• Positive and supportive work environment