Medical Receptionist (Experienced)

Position: Medical Receptionist

About the role

We are seeking a friendly, organised, and reliable Medical Receptionist to join our team at Berrimah Family Practice. This role is the first point of contact for our patients and plays a key part in the smooth day-to-day running of the clinic. Previous experience working in medical administration desirable.

Key responsibilities

• Welcoming patients and managing front-desk enquiries

• Booking and managing appointments

• Handling phone calls professionally and efficiently

• Confident working in a fast-paced environment

• Processing Medicare and private billing, payments, and end-of-day reconciliations

• Maintaining accurate patient records and confidentiality

• Supporting doctors and clinical staff as part of a collaborative team

About you

• Previous experience in a medical or healthcare reception role (preferred)
• Strong communication and customer service skills
• High attention to detail and ability to multitask
• Professional, calm, and respectful approach with patients
• Comfortable using practice management software and basic IT systems

What we offer

• A supportive and well-structured team environment
• Clear systems and processes
• Ongoing training and development
• Stable employment in a well-established general practice