Medical Receptionist (Patient Coordinator)

Are you passionate about helping people, building relationships, and creating exceptional patient experiences?

At Precision Physiotherapy, we're looking for an energetic, organized, and people-focused Patient Coordinator to be the welcoming face of our clinic. If you thrive in a fast-paced environment, enjoy connecting with people, and love being part of a supportive team, we'd love to meet you!

What You'll Do

• Welcome patients with a warm, professional, and positive attitude.
• Answer phones, respond to inquiries, and schedule appointments efficiently.
• Coordinate patient bookings and maintain an organized clinic schedule.
• Educate patients on treatment plans and available services.
• Build strong relationships with patients to ensure an outstanding experience from their first visit to their last.
• Assist patients with insurance, billing, and administrative paperwork.
• Collaborate with our healthcare team to keep clinic operations running smoothly.
• Help patients commit to their care plans by confidently discussing treatment recommendations and scheduling future appointments.

What We're Looking For

We're looking for someone who is:

• A confident and friendly communicator.
• Passionate about delivering exceptional customer service.
• Comfortable discussing treatment plans and encouraging patient commitment.
• Highly organized and able to multitask in a busy environment.
• A problem solver who takes initiative.
• Professional, reliable, and detail-oriented.
• Positive, coachable, and eager to learn.
• Available to work flexible shifts, including evenings and occasional Saturdays.

Qualifications

• Previous experience in customer service, reception, in medical/healthcare setting
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Comfortable using computers and learning new software.

Why Join Precision Physiotherapy?

• Competitive compensation.
• Comprehensive training and ongoing support.
• Opportunities for growth and career development.
• A positive, collaborative, and supportive team culture.
• The opportunity to make a meaningful impact on patients' lives every day.

We're Looking for More Than Experience

We're looking for someone who genuinely enjoys helping people, communicates with confidence, and takes pride in creating an exceptional patient experience. If you're motivated, personable, and thrive in a team environment, we'd love to hear from you.

Apply today and become part of a team that's passionate about helping people move better, feel better, and live better!

Pay: $18.00-$20.00 per hour

Ability to commute/relocate:

• Dundas, ON L9H 1V3: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to work Mon-Fri, Morning and Evening shifts?
• Are you able to start immediately?

Experience:

• Medical Patient Coordinator: 2 years (required)

Work Location: In person