Medical Receptionist/Administrator

We are looking to recruit a Medical Secretary to join our busy, friendly and supportive Practice. The hours are 25 hours per week, spread across the week, with the potential for additional hours to cover any team absence. You will need to be articulate, work well within a busy team and use your initiative. You will also need to be efficient, flexible and professional, with extremely good attention to detail.

**Main purpose of post:**To provide secretarial, administrative and reception support to the practice management team, doctors and other clinicians within the practice.

Job Responsibilities:

• Working as part of a team to provide an efficient admin service for GP's and clinicians as required.
• Reception cover
• Sending Referrals.
• To action admin related tasks received into the secretarial/admin team.
• To action emails received into the practice from patients and other healthcare services.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and booking appointments.
• To provide cover for members of the secretarial/admin and reception team during periods of sickness and annual leave.
• Filing records.
• Management of referral requests
• Administration of private patient requests including Insurance, Medical Reports, SARS and Medical Examinations
• Manging registrations and deductions
• Claims and petty cash reconciliation

**Skills/Competencies:**Essential:

• Excellent communication skills (written and oral)
• IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective planning and organisational skills
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving, initiative and analytical skills
• Accuracy and attention to detail
• Ability to follow policy and procedure
• Facilitate effective communication between patients and colleagues
• Professional when dealing with patients and colleagues
• Understand patient confidentiality

Desirable:

• Knowledge of EMIS and Docman

Good communication skills are essential

Excellent keyboard skills preferred

Excellent telephone manner essential

GCSE in English and Math's essential

Training Provided

Job Type: Part-time

Pay: £13.00 per hour

Benefits:

• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative: 3 years (preferred)

Work Location: In person