Medical Receptionist/Scribe

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist/Scribe to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks. You will also assist healthcare providers by documenting clinical encounters accurately and promptly, ensuring seamless communication and record-keeping within our medical practice. This position offers an exciting opportunity to combine administrative expertise with clinical documentation, supporting high-quality patient care in a fast-paced environment.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression and smooth check-in process
• Schedule appointments, manage patient flow, and coordinate provider calendars using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify patient insurance coverage, process medical collections, and handle billing inquiries in accordance with HIPAA regulations and health insurance policies
• Review and update patient medical records, ensuring accuracy and completeness of documentation including CPT coding, ICD-9/10 coding, and care plans
• Assist healthcare providers by documenting clinical encounters accurately during patient visits using EMR/EHR systems
• Maintain confidentiality of all patient information following clinical confidentiality policies and HIPAA standards
• Manage phone communication with patients and providers, demonstrating excellent phone etiquette and clear communication skills

Skills

• Extensive experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; proficiency in electronic health records management is essential
• Strong knowledge of medical terminology, coding (ICD-9/10, CPT), medical billing, and health information management practices
• Proven ability to perform medical administrative support tasks including filing, data entry, and document review with high accuracy
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic or dental office experience is preferred; familiarity with medical office management enhances efficiency
• Competent in Microsoft Office applications for documentation and communication purposes
• Knowledge of health insurance processes such as Medicare claims processing and understanding of clinical confidentiality policies
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail

Join us to be part of a dedicated healthcare team committed to delivering compassionate care while supporting your professional growth. This paid position offers an engaging work environment where your skills in medical administration and clinical documentation will make a meaningful difference in patients’ lives.

Pay: $18.00 - $22.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person