Medical scheduler

Overview

Join our dynamic healthcare team as a Medical Scheduler, where your organizational skills and attention to detail will play a vital role in delivering exceptional patient care. In this energetic role, you will coordinate appointments, manage medical records, and support clinical staff to ensure smooth clinic operations. Your expertise in electronic health record (EHR) systems and medical administrative support will help streamline workflows and enhance patient experiences. This position offers a rewarding opportunity to contribute to a compassionate healthcare environment while utilizing your comprehensive knowledge of medical terminology, coding, and health information management.

Responsibilities

• Schedule patient appointments efficiently using EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or other EHR platforms
• Verify insurance coverage and process medical collections in compliance with HIPAA regulations
• Review and update medical records, ensuring accuracy and confidentiality in accordance with clinical confidentiality policies
• Assist with documentation review, including CPT coding, ICD-9/10 coding, and Medicare billing procedures
• Communicate professionally with patients via phone and in person, providing excellent customer service and phone etiquette
• Coordinate care plans by scheduling follow-up visits and managing clinic calendars to optimize provider availability
• Maintain accurate records of appointment details, patient information, and health insurance data using Microsoft Office tools and electronic health records

Experience

• Proven experience in medical scheduling within a clinical or healthcare setting with strong familiarity of EMR/EHR systems such as Epic, Meditech, or Athenahealth
• Knowledge of medical billing, coding (ICD-10/ICD-9), CPT coding, and health insurance processes including Medicare requirements
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic experience with medical office management or front desk responsibilities is preferred
• Strong computer skills including proficiency in Microsoft Office applications and 10-key typing for efficient data entry
• Excellent communication skills with a focus on patient service, phone etiquette, and professional interaction in a fast-paced environment
• Understanding of healthcare compliance standards related to HIPAA and clinical confidentiality policies

Join us in making a difference by ensuring seamless scheduling operations that support quality patient care. We value energetic professionals who are detail-oriented, proactive, and passionate about contributing to a positive healthcare experience for every patient.

Pay: $25.75 - $31.01 per hour

Benefits:

• 401(k)
• Health insurance

Work Location: In person