Medical Scheduler / Front Office

Job Overview

High volume orthopedic and sports medicine clinic seeks an organized and dedicated person to join our front office team. A successful candidate thrives working in a busy fast paced environment and is able to multi task. Orthopedic experience a plus. If you are looking for a position that requires strong detail and organizational skills as well as great customer service and who enjoys working in a successful team environment supporting a positive culture, please submit your resume and wage requirement - We look forward to meeting you!

Duties

• Schedule patient appointments accurately using ModMed EMR (Electronic Medical Records).
• Support front desk operations by managing patient intake procedures, verifying the accuracy of demographic and registration information, and assisting with clinic flow.
• Verify patient insurance coverage, including Medicare and health insurance policies, ensuring proper documentation review and coding compliance with CPT (Current Procedural Terminology), ICD-9, and ICD-10 codes.
• Manage patient check-in and check-out procedures with professionalism, providing excellent customer service via phone communication and in person.
• Maintain medical records and electronic health records (EHR) management with meticulous attention to confidentiality policies aligned with HIPAA regulations.
• Assist with medical billing processes, including collection efforts related to outstanding balances while adhering to health information management standards.
• Coordinate care plans by liaising with clinical staff to ensure timely appointment scheduling and follow-up.
• Perform clerical tasks such as filing, data entry (including 10 key typing), and maintaining organized medical files in compliance with clinical confidentiality policies.
• Utilize Microsoft Office tools for documentation review, report generation, and office correspondence to support daily administrative functions.
• Answer multi-line phone systems with professional phone etiquette, directing calls efficiently and courteously.

Experience

• Previous experience in a medical office setting or healthcare environment is preferred, with demonstrated proficiency in an electronic medical record
• Knowledge of medical terminology, medical coding (ICD-9/10, CPT), and health insurance processes including Medicare is preferred.
• Proven ability to handle medical billing collections and documentation review confidently while maintaining accuracy under HIPAA guidelines.
• Bilingual skills are highly desirable to serve diverse patient populations effectively.
• Demonstrated organizational skills in managing multiple priorities within a fast-paced environment are crucial for maintaining smooth clinic operations.

Join us to make a meaningful impact by providing exceptional administrative support that enhances patient care experiences!

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person