Medical Support Assistant

Overview

Join our dynamic healthcare team as a Medical Support Assistant, where your organizational skills and compassionate approach will play a vital role in delivering exceptional patient care. In this role, you will serve as a key point of contact for patients and healthcare providers, ensuring smooth administrative operations within a busy medical office environment. Your enthusiasm and attention to detail will help facilitate efficient clinic workflows, maintain accurate records, and uphold the highest standards of confidentiality and professionalism.

Responsibilities

• Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency
• Schedule appointments, coordinate follow-up visits, and manage patient flow using specialized patient management software and Electronic Health Records (EHR) systems
• Collect, verify, and update patient information while maintaining strict confidentiality in accordance with health regulation policies
• Assist with medical administrative tasks such as filing, data entry, and managing correspondence using Microsoft Office applications
• Handle incoming phone calls and respond to patient inquiries with clarity and empathy, providing excellent customer service
• Support medical staff by preparing examination rooms, managing medical supplies, and ensuring compliance with health standards
• Process insurance claims, verify coverage details, and communicate billing information accurately to patients

Skills

• Proven experience working in a medical office or healthcare setting with strong knowledge of medical terminology and health regulation policies
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks
• Familiarity with Electronic Medical Records (EMR) or Electronic Health Records (EHR) management systems such as Epic or Cerner
• Excellent customer service skills with the ability to communicate effectively via phone and in person
• Knowledge of health insurance procedures, billing processes, and maintaining patient confidentiality according to HIPAA guidelines
• Strong organizational skills including accurate typing speed for data entry and record keeping
• Ability to multitask efficiently in a fast-paced environment while adhering to all safety and privacy protocols

Embark on a rewarding career where your dedication directly impacts patient experiences. We value energetic professionals who are eager to contribute their skills in a supportive healthcare environment. Join us to make a difference every day!

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Education:

• High school or equivalent (Required)

Experience:

• Medical Support Assistant: 1 year (Required)

Work Location: In person