Medication Aide/Office Assistant

Position Title: Registered Medication Aide / Office Assistant / On-Call Support
Department: Resident Care and Administration
Reports To: Administrator
Employment Status: Full-Time
Work Location: Green Valley Manor Assisted Living

Position Summary

The Registered Medication Aide (RMA) / Office Assistant / On-Call Support employee is responsible for providing medication administration, assisting with resident care coordination, completing administrative and office duties, scheduling medical appointments, maintaining resident records, and providing on-call support as assigned. This position requires flexibility, organization, professionalism, and the ability to support both the clinical and administrative operations of the facility.

Essential Job Duties and Responsibilities

1. Registered Medication Aide (RMA) Duties

• Administer medications in accordance with physician orders, facility policies, and applicable Virginia regulations.
• Complete Medication Administration Records (MARs) accurately and promptly.
• Monitor residents for medication side effects, changes in condition, and other concerns.
• Report medication errors, medication concerns, and changes in resident condition to the Administrator or appropriate healthcare professional.
• Ensure medications are stored, handled, and documented properly.
• Communicate medication needs, prescription refills, and pharmacy concerns to the appropriate personnel.
• Maintain medication carts and medication areas in a clean, organized, and secure manner.
• Follow infection control procedures and all medication management policies.

2. Office Assistant and Administrative Duties

• Schedule and coordinate residents' medical appointments, follow-up visits, and transportation arrangements.
• Communicate with physicians, pharmacies, hospitals, family members, guardians, and case managers as authorized.
• Assist with filing, copying, scanning, faxing, and maintaining resident records.
• Assist with completing, updating, and organizing Individualized Service Plans (ISPs), Uniform Assessment Instruments (UAIs), and other required documentation within the employee's training and authorization.
• Track appointments, physician orders, medical paperwork, and follow-up recommendations.
• Assist with staff schedules, forms, reports, and other administrative duties as assigned.
• Maintain confidentiality of resident information and follow applicable privacy requirements.
• Assist the Administrator with licensing documentation, audits, inspections, and compliance-related paperwork.

3. On-Call Responsibilities

• Participate in the facility's on-call rotation as assigned by the Administrator.
• Remain available and respond promptly to calls, texts, and urgent work-related communications during assigned on-call periods.
• Provide guidance within the scope of training and authority and notify the Administrator or appropriate emergency personnel when necessary.
• Respond to facility emergencies or staffing concerns when required and reasonably able to do so.
• Assist with urgent resident care, medication-related concerns, and operational issues as appropriate.
• Ensure that all incidents, concerns, and actions taken are documented and reported according to facility policy.
• Participate in scheduled weekend, holiday, or after-hours coverage as assigned.

General Responsibilities

• Follow all Green Valley Manor policies, procedures, and applicable Virginia regulations.
• Maintain a professional attitude and demonstrate respect toward residents, families, visitors, and coworkers.
• Protect resident rights, dignity, privacy, and confidentiality.
• Attend required staff meetings, in-service training, and continuing education.
• Maintain required RMA registration, credentials, and competency requirements.
• Complete all assigned duties accurately, timely, and responsibly.
• Perform other related duties as assigned by the Administrator.

Qualifications

• Current Virginia Registered Medication Aide registration in good standing.
• Knowledge of medication administration procedures and documentation requirements.
• Strong organizational, communication, and time-management skills.
• Basic computer skills and the ability to maintain accurate electronic and paper records.
• Ability to communicate professionally with residents, families, healthcare providers, and staff.
• Ability to manage competing responsibilities and work independently when appropriate.
• Willingness to participate in the on-call rotation and assist with facility needs outside regular working hours.
• Ability to maintain confidentiality and follow all applicable policies and regulations.

Physical Requirements

• Ability to stand, walk, sit, bend, and move throughout the facility as needed.
• Ability to perform medication administration and office duties safely.
• Ability to respond to resident and facility needs in accordance with assigned responsibilities and applicable restrictions.

Pay: From $18.00 per hour

Expected hours: 36.0 – 40.0 per week

Work Location: In person