Medication Therapy Management Pharmacy Technician

POSITION SUMMARY

This position is with the University of Hawaii at Hilo Daniel K. Inouye College of Pharmacy (DKICP) Medication Therapy Management (MTM) Center. The student assistant will support administrative tasks to assist the operational flow of the MTM Program. This is an entry-level position.

REPRESENTATIVE DUTIES MAY INCLUDE:

• Work collaboratively to maximize individual member/patient outcomes.

• Coordinate and disseminate member/patient communications including welcome letters, member/patient resources, and member/patient and provider letters.

• Contacts members/patients to explain the MTM program and schedules appointments to complete the beneficiary’s medication reviews.

• Collects and screens inbound communication (phone calls, voicemail messages, facsimiles, mail).

• Orders and maintains inventory of supplies and equipment for proper functioning of the program.

• Collects mail from United States Post Office Box and renews application annually.

• Assists with providing patient-centered MTM services for the purpose of optimizing medication therapy to improve outcomes.

• Assist in providing MTM services for the purpose of optimizing medication therapy to improve outcomes.

• Assist in providing medication reconciliation under the supervision of a pharmacist.

• Appropriately documents patient encounters and interventions related to the MTM services provided.

• Maintains competence required for current position and assists in training of new employees and students.

• Participates in continuous performance improvement and regulatory compliance efforts.

• Maintains accountability in quality improvement efforts and subsequent monitoring of process and results.

• Maintains an attitude that promotes and fosters an environment of safety.

• Participates in required operational meetings and training sessions as necessary.

• Complies with all legal requirements and company policies.

• Performs other duties as assigned.

QUALIFICATION REQUIREMENTS

Education/Training

Minimum

• Registered and in good standing with the Hawaii State Board of Pharmacy via the Department of Commerce and Consumer Affairs Professional & Vocational Licensing Division as a pharmacy technician or pharmacy intern

• Pharmacy Interns must be currently enrolled at the University of Hawaii at Hilo, Daniel K. Inouye College of Pharmacy, Doctorate of Pharmacy Program.

• Must have a valid Hawaii Driver’s License in good standing

Skills Knowledge

Preferred

• Strong communication skills (both oral and written).

• Good organizational and oversight skills.

• Proficiency with MTM platforms (e.g.,Arine) and Electronic Health Records (EHR).

• Knowledge of pharmacy/medicine and common operating procedures/practices.

• Strong technical (medical) writing ability.

• Knowledge/Experience: spreadsheets, shared drives, etc.

BENEFITS

• Retirement plan with 3% dollar-for-dollar company matching contributions

• Employee assistance program (EAP)

• Pet insurance with competitive premium rate

UHP is an EEO Employer.