DALEACRE HEALTHCARE LIMITED

Medicines Counter Assistant – Part Time
Evans Pharmacy – East Leake
Hours: Monday to Friday, 10.30am–2.30pm (20 hours per week) Additional hours may be available, including overtime and opportunities at other local branches for candidates who are able to travel.
About the Role
Do you enjoy helping people, take pride in delivering excellent customer service and thrive in a busy working environment?
We're looking for a friendly, reliable and customer-focused Medicines Counter Assistant to join our team at Evans Pharmacy in East Leake.
This is a hands-on role in a busy community pharmacy, where you'll be supporting patients, serving customers and helping the team keep everything running smoothly. You'll need to be confident dealing with people, comfortable managing several tasks at once and able to stay calm and positive when things get busy.
Previous retail or customer service experience is highly desirable, particularly if you've worked in a fast-paced shop or customer-facing environment. An MCA qualification is welcome, but we're also happy to support the right candidate through the necessary training.
This role would suit someone who enjoys being busy, takes responsibility for their work and wants to build a long-term role within their local community.
What We're Looking For
<ul>
<li>Customer-focused: You enjoy helping people and take pride in providing friendly, professional service.</li>
<li>Resilient and adaptable: You can remain calm under pressure, manage competing priorities and maintain a positive attitude during busy periods.</li>
<li>Confident communicator: You're comfortable speaking with a wide range of customers and responding to their needs.</li>
<li>Reliable and hardworking: You take responsibility, use your initiative and can be relied upon to get the job done.</li>
<li>Experienced: Previous retail, customer service or other busy, public-facing experience is highly desirable.</li>
<li>Keen to learn: You're willing to develop your pharmacy knowledge and complete MCA training if required.</li>
<li>A team player: You communicate well with colleagues while also being confident working independently.</li>
<li>Professional and trustworthy: You understand the importance of confidentiality, accuracy and working within the limits of your training.</li>
</ul>
What You'll Be Doing
<ul>
<li>Welcoming patients and customers and providing excellent customer service.</li>
<li>Acting as a first point of contact for pharmacy enquiries.</li>
<li>Responding to patient queries and directing them appropriately.</li>
<li>Filing and retrieving prescriptions accurately.</li>
<li>Managing, replenishing and maintaining retail stock.</li>
<li>Providing advice on medicines, healthcare products and pharmacy services appropriate to your training.</li>
<li>Maintaining patient confidentiality and professional standards.</li>
<li>Supporting the wider pharmacy team to deliver a safe, efficient and welcoming service.</li>
</ul>
What We Offer
<ul>
<li>A regular part-time working pattern of 20 hours per week, Monday to Friday.</li>
<li>Potential overtime and additional hours where available.</li>
<li>Possible opportunities to work at other local branches if you're able to travel.</li>
<li>A comprehensive training and development programme, including MCA training where required.</li>
<li>Ongoing support to build your knowledge of medicines, professional services and general healthcare.</li>
<li>A friendly team and the opportunity to make a real difference to patients in your local community.</li>
<li>Staff discount, company pension and paid annual leave.</li>
</ul>
Interested?
If you're someone who enjoys working with people, can handle the pace of a busy pharmacy and takes pride in getting things right for customers, we'd love to hear from you.
Apply today to join Evans Pharmacy in East Leake and become part of a team that supports the health and wellbeing of its local community.
Job Types: Part-time, Permanent
Pay: £12.99 per hour
Benefits:
<ul>
<li>Company pension</li>
<li>Employee discount</li>
<li>On-site parking</li>
</ul>
Ability to commute/relocate:
<ul>
<li>East Leake LE12 6JG: reliably commute or plan to relocate before starting work (required)</li>
</ul>
Application question(s):
<ul>
<li>Can you attend induction training at the Breaston Head Office, DE72 3EA?</li>
<li>Can you work the hours/days listed in the description?</li>
</ul>
Experience:
<ul>
<li>medical/pharmacy: 1 year (preferred)</li>
<li>Retail sales: 1 year (required)</li>
</ul>
Language:
<ul>
<li>fluent English (required)</li>
</ul>
Licence/Certification:
<ul>
<li>Driving Licence (preferred)</li>
</ul>
Work authorisation:
<ul>
<li>United Kingdom (required)</li>
</ul>
Work Location: In person

Medicine Counter Assistant - School Hours, East Leake

Medicine Counter Assistant - School Hours, East Leake

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