Meeting Services Support-1

Meeting Services Support – JLL What this job involves: As a Meeting Services Support team member at JLL, you will play a key role in delivering exceptional workplace and meeting experiences for employees, clients, and executive stakeholders. This position is responsible for supporting meeting room operations, special events, and audio-visual services across the site. You will ensure meeting spaces are functional, organized, and fully equipped while providing hands-on technical and customer support for conferences, video calls, and workplace events. The role requires strong attention to detail, professionalism, and the ability to thrive in a fast-paced, service-focused environment.

What your day-to-day will look like:

• Set up and reconfigure meeting rooms and event spaces including tables, chairs, linens, digital signage, and AV equipment based on event and meeting requirements.
• Provide on-site support for meetings, video conferences, and executive events, including assistance with Microsoft Teams, Cisco Webex, and room AV systems.
• Troubleshoot and resolve audio-visual equipment issues involving projectors, flat screens, microphones, speakers, amplifiers, and room control systems.
• Maintain meeting room and shared AV equipment inventories, including spare equipment, furniture, supplies, and asset records within workplace scheduling applications.
• Deliver exceptional customer service by responding promptly to support requests, urgent room needs, and VIP meeting support requirements.
• Support workplace and special event logistics including delivery, setup, breakdown, and transportation of tables, chairs, monitors, and meeting supplies throughout the facility.
• Follow workplace safety standards and participate in required training, team meetings, and continuous improvement initiatives.

Required Qualifications:

• High school diploma or equivalent required; AV or technical training preferred.
• Minimum of 2 years of experience supporting meeting rooms, conference services, event setup, or audio-visual operations.
• Hands-on experience operating and troubleshooting AV equipment including projectors, flat screens, microphones, speakers, and conferencing systems.
• Proficiency with Microsoft Office applications including Outlook, Word, and Excel.
• Experience supporting conferencing platforms such as Microsoft Teams and Cisco Webex.
• Ability to lift and move up to 50 lbs. and perform frequent physical activity including walking, stair climbing, setup, and breakdown of meeting furniture.
• Strong customer service, communication, organizational, and multitasking skills with the ability to work independently and under time constraints.

Preferred Qualifications:

• Experience supporting executive-level or VIP meetings and events in a corporate environment.
• Familiarity with workplace scheduling or room booking platforms such as MyWorkplace or similar systems.
• Basic inventory management and reporting experience using spreadsheets or workplace applications.
• Knowledge of preventative maintenance practices for AV equipment and meeting room technology.
• Ability to adapt quickly to changing priorities and support multiple meetings or events simultaneously.
• Collaborative, team-oriented mindset with a proactive and solution-focused approach.
• Passion for creating positive workplace experiences and delivering high-quality service in a fast-paced environment.

Location: Cincinnati, OH

Work Shift: Monday through Friday, approximately 8:00 AM to 4:30 PM.

Salary: $19 per hour