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Onsite

Member

Orange Middle East and Africa

Member

Skills

Business DevelopmentCustomer SupportDigital Transformation

2 months ago

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Important information


Contract type:

Permanent

Location:

Akwa Ibom, Nigeria

Work mode:

Onsite

Published on:

13 August 2026

What they need


O

Member

Orange Middle East and Africa

Management & Business Development

Today

New

Rest of Nigeria (Akwa Ibom) Full Time IT & Telecoms Confidential

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Language Requirement: English Working Hours: Full Time - 8 to 5

Job descriptions & requirements

Company Description Orange Middle East and Africa is a leading multi-service operator driving digital transformation across the region. The company leverages strong technological expertise to support the development of innovative digital services that address real-world challenges. Orange is committed to advancing social and environmental goals by connecting communities that lack access to essential digital infrastructure. The organization promotes digital, financial, and energy inclusion, ensuring its services provide practical solutions to people’s everyday needs. Joining Orange means contributing to impactful initiatives that improve quality of life and expand access to critical services.

Role Description This full-time, on-site Member role is based in Akwa Ibom State, Nigeria. The Member will support local operations by assisting in the delivery of digital and connectivity services, helping customers understand and use Orange’s offerings effectively. Daily tasks may include engaging with community stakeholders, collecting feedback on services, and participating in outreach activities that promote digital, financial, and energy inclusion. The role involves collaborating with team members to ensure service quality, documenting basic operational information, and escalating issues to the appropriate internal contacts. The Member will contribute to Orange’s mission by actively supporting projects that connect the unconnected and improve access to essential services in the region.

Qualifications

  • Ability to engage respectfully with diverse communities and build positive relationships with customers and local stakeholders.
  • Strong communication skills, including clear spoken and written English; additional local language skills are an asset.
  • Basic digital literacy and comfort using mobile devices, online platforms, and common office applications.
  • Organizational skills for managing day-to-day tasks, documenting activities, and following established procedures.
  • Demonstrated reliability, integrity, and commitment to social impact and community development.
  • Ability to work collaboratively in a team, receive guidance, and adapt to evolving operational needs.
  • Prior experience in customer support, community outreach, or service delivery is beneficial but not mandatory.
  • Secondary school completion or equivalent; further education in communications, social sciences, or related fields is an advantage.

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