Vapi

Vapi (/ˈVɑːpi/):
<ul>
<li>Voice AI that resolves, not transfers</li>
<li>Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life</li>
<li>Trusted by 1 million developers building the future of voice agents</li>
<li>Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised</li>
<li><a href="https://vapi.ai/" rel="nofollow noopener" target="_blank">Try talking to Vapi now!</a></li>
</ul>
Why We’re Hiring This Role:
<ul>
<li>We’re hiring a senior frontend engineer in San Francisco to raise the quality of the experiences customers use to build and operate voice AI agents.</li>
<li>This role will shape frontend experiences across call health and LLM observability, reporting, and analytics - a broad product surface with significant room for ownership.</li>
<li>You’ll shape data-heavy dashboards and call logs used by thousands of monthly active users, making complex, real-time workflows fast, accessible, and trustworthy.</li>
</ul>
What You’ll Do:
<ul>
<li>30 Days: Ramp up on Vapi’s frontend stack and Agent Loop/Observe. Build context with engineering, product, and design, learn how dashboards and call logs connect to backend services, and ship a meaningful improvement.</li>
<li>60 Days: Take end-to-end ownership of a core workflow in call health/LLM observability or reporting and analytics. Deliver production React, TypeScript, and Tailwind work with strong API integration, testing, and measurable improvements to performance, accessibility, or usability.</li>
<li>90 Days: Become the primary frontend owner for your area. Establish reusable patterns in the design system and Storybook, improve how data-intensive and real-time interfaces scale, and help the team use agentic coding without compromising craft.</li>
</ul>
Who You Are:
<ul>
<li>5+ years of professional software engineering experience with deep frontend expertise and a record of shipping customer-facing products.</li>
<li>Strong command of React, TypeScript, JavaScript, HTML, CSS, browser APIs, and integrating frontend applications with backend services and APIs.</li>
<li>Strong web performance and accessibility fundamentals, including tools such as Chrome DevTools and Lighthouse.</li>
<li>A test-driven approach spanning component, visual, and end-to-end testing, plus experience with Storybook and design systems.</li>
<li>Excellent product and UX judgment and strong collaboration with product and design in fast-moving environments.</li>
<li>Production experience with agentic coding tools and Tailwind CSS. Data-intensive dashboards, complex tables, pagination across millions of rows, or real-time interfaces are a plus.</li>
</ul>
How We Work:
<ul>
<li>Build something worthy of love
<ul>
<li>Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.</li>
</ul>
</li>
<li>Commit and follow through
<ul>
<li>We finish what we start and build trust by being people others can count on.</li>
</ul>
</li>
<li>Why not today?
<ul>
<li>We value urgency and momentum. The fastest path to customer value usually wins.</li>
</ul>
</li>
<li>Seek raw input
<ul>
<li>We go directly to customers, data, and teammates instead of relying on summaries or assumptions.</li>
</ul>
</li>
<li>It’s our problem
<ul>
<li>We operate as one team. We share credit, own mistakes together, and support each other when things get hard.</li>
</ul>
</li>
<li>Be direct and kind
<ul>
<li>We give feedback clearly, respectfully, and without delay.</li>
</ul>
</li>
</ul>
Why Vapi:
<ul>
<li>Generational impact: Build the human interface for every business</li>
<li>Ownership culture: Many of us are previous founders</li>
<li>Kind team: The founders, Jordan and Nikhil, are Canadians</li>
<li>Tier-1 Investors: YC, KP seed, Bessemer</li>
</ul>
What We Offer:
<ul>
<li>Real stake: We offer a competitive salary and excellent equity ownership</li>
<li>Comprehensive health coverage: medical, dental, and vision plans</li>
<li>Team love: We love hanging out, and we do quarterly off-sites</li>
<li>Flexible time off: take what you need</li>
<li>More: catered meals, transportation, equipment, and a $10k annual L&amp;D budget</li>
</ul>

Member of Technical Staff, Frontend

Member of Technical Staff, Frontend

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