Member Service Representative

Description:

Are you People Driven? Do you want to be a part of a vibrant, member-centric organization that values problem solving and forward thinking ideas? If so, join People Driven Credit Union as a Full Time Member Service Representative in our Romeo, MI branch! You’ll engage directly with our valued members, offering friendly support and solutions that make a real difference.

This onsite position provides a competitive pay starting at $18.10 per hour, with offers going up depending on relevant experience.

As a team member you'll enjoy benefits such as employer paid Medical, Dental, and Vision for you, with a low cost share to add family members. PDCU also offers a generous 401(k) program, Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts. Take the next step in your career and be a part of a passionate team dedicated to enhancing member experiences!

Your day to day as a Member Service Representative

As a Member Service Representative at People Driven Credit Union you will be the friendly face that greets our valued members, setting the tone for exceptional service. Your role will encompass a variety of responsibilities, including handling teller transactions with precision and efficiency. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances, all while fostering a welcoming environment where they feel valued and respected.

What matters most

To excel in this role, a combination of interpersonal and technical skills is essential. Previous customer service and cash handling experience is required, providing you with a strong foundation to succeed. Previous experience in the financial services industry is preferred. Strong communication skills are vital, as you will be interacting with a diverse member base, addressing their inquiries, and providing tailored solutions. Attention to detail is crucial when handling teller transactions and managing account openings and closings.

Join us!

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Requirements:

Education:

• High School graduate or equivalent, some college preferred.

Experience:

• Previous experience in customer service and cash handling is required.

**Must pass background and drug screening.

Requirements:

ob Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High School graduate or equivalent, some college preferred.

Experience:

• Experience in cash handling, sales, or customer service is preferred.