Member Services and CME Coordinator

Job Purpose:

The Member Services and CME Coordinator is responsible for coordinating and assisting the Executive Director with managing all aspects of the OAPA's CME management, licensure renewal, and reporting of CME to the Oklahoma Board of Medical Licensure and Supervision.

Responsibilities also include assisting with event coordination; supporting communication initiatives to enhance OAPA's visibility, credibility, and engagement with members, healthcare professionals, the media, and the public; and providing administrative support to the Executive Director and assigned committees.

Duties will be performed in a manner that ensures effective and efficient operations in accordance with OAPA's constitution, bylaws, rules, regulations, policies, and procedures.

Member Services and CME Coordinator job duties include, but are not limited to:

• Oversee the CME logging and licensure renewal process to ensure accuracy and timeliness. To include working directly with the Oklahoma Board of Medical Licensure and Supervision to report CME hours and assisting members with CME audits.
• Provide regular CME reports to the Executive Director.
• Assist the Executive Director in maintaining the www.okpa.org website and ensure that information is as up to date as possible. Be the first line of contact for all incoming OAPA calls and direct calls to the appropriate person when necessary.
• Maintain a high level of member satisfaction with incoming and outgoing communications.
• Serve as the main staff support and prepare meeting minutes for approval by the Executive Director and Committee Chair for the following committees: Governance and Legislative Affairs Committee, Awards Committee, CME Committee, and Social Committee.
• When needed, assist with all other OAPA committees.
• Assist the PA Political Action Committee (PAPAC) with administrative duties and events.
• Assist with scheduling, organizing, distributing documents, and preparing minutes for board meetings. To include assisting with in-person meetings by managing AV needs, setting up the room, ordering food, and clearing the room as needed.
• Assist with all preparation and execution of OAPA meetings, events, and conferences. To include serving as the annual conference Exhibit Manager, managing the conference live streaming platform, and the conference app.
• Help maintain and order supplies for the office, meetings, and events.

Skills/Requirements:

• Requires excellent verbal and written communication skills to interact professionally with members, callers, and clients.
• Good interpersonal skills to work well with all levels of management, as well as outside clients and vendors.
• Requires strong computer and internet knowledge and experience. Including experience with Microsoft Office and data entry software such as Excel; experience with association management software is a plus.
• Decision-making skills to work autonomously and manage specific tasks.
• Strong ability to manage multiple tasks simultaneously.
• Strong communication, collaboration, and organizational skills to support staff, members, and the board.
• Project coordination experience preferred.
• Sensitivity to confidential matters is required.

Qualifications:

• Associate’s degree or equivalent professional experience is required.
• Valid Oklahoma Driver’s License, personal vehicle, and availability to travel and work outside regular business days/hours.

Employment Type:

• Full-time salary position with retirement benefits.
• Position is hybrid to include working from home and occasional in-office.
• Employees will work virtually from home; a dedicated workspace and reliable internet connection are required.
• Accessible during typical business hours, 8:00 am – 5:00 pm, Monday – Friday, outside of holidays, via phone or electronic means.
• Flexibility is required due to work requirements outside of regular business days/hours.
• Travel for Association business will be required and is eligible for reimbursement in accordance with travel policies.

Pay: $47,000.00 per year

Benefits:

• Paid time off

Work Location: Hybrid remote in Oklahoma City, OK 73101