Membership Advisor

• Actively promote and sell gym memberships, packages, personal training, and other fitness services.
• Handle walk-in, phone, social media, and online inquiries from prospective members.
• Conduct professional gym tours and membership consultations, explaining facilities, programs, packages, rates, and promotions.
• Identify clients’ fitness needs, preferences, and goals and recommend the most suitable membership or service.
• Generate new leads through referrals, outreach, networking, follow-ups, and promotional activities.
• Maintain consistent follow-up with prospects and convert qualified leads into paying members.
• Build and maintain strong, professional relationships with prospective and existing members.
• Achieve and exceed individual and team membership sales targets.
• Apply effective sales techniques, including needs assessment, presentation, objection handling, negotiation, closing, and follow-up.
• Assist existing members with membership upgrades, renewals, additional services, and other sales opportunities.
• Maintain accurate records of leads, prospects, sales activities, memberships, and client interactions.
• Participate in sales campaigns, gym events, promotions, and marketing activities to increase membership acquisition.
• Monitor prospective member feedback and identify opportunities to improve the sales process and customer experience.
• Coordinate with the Reception, Fitness Trainers, Sales Team, and Management to ensure a smooth and positive member experience.
• Maintain a professional image and represent the gym positively at all times.
• Perform other sales and customer-service responsibilities assigned by management.

Qualification:

• Bachelor’s degree in Marketing, Business Administration, Management, Hospitality, or a related field is an advantage.
• At least 1–2 years of sales, membership, customer service, or business development experience is highly preferred.
• Experience in a gym, fitness center, wellness, hospitality, retail, or service industry is an advantage.
• Must have strong sales skills and the ability to confidently close membership deals.
• Proven ability to meet or exceed sales targets and convert leads into customers.
• Strong knowledge of the sales process, including prospecting, lead generation, follow-up, objection handling, negotiation, and closing.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Confident, persuasive, energetic, proactive, and highly target-oriented.
• Strong ability to identify customer needs and recommend appropriate membership packages and fitness services.
• Excellent customer relationship-building and client retention skills.
• Comfortable approaching and engaging with new and prospective clients.
• Strong follow-up skills with the ability to manage multiple leads and prospects.
• Ability to work independently while contributing effectively to a high-performing sales team.
• Strong problem-solving skills and ability to handle customer objections and concerns professionally.
• Organized and detail-oriented in maintaining sales records and reports.
• Professional appearance, positive attitude, and strong work ethic.
• Passion for fitness, sales, customer service, and helping people achieve their health and wellness goals.
• Willing to work flexible schedules, weekends, and holidays when required.

Pay: Php18,000.00 - Php20,000.00 per month

Work Location: In person