Membership & Administration Assistant

Commonwealth Golf Club, one of the premier Golf Clubs in the Melbourne Sandbelt region, is looking for a full time Membership & Administration Assistant.

This role requires a passion for excellent customer service, high level administration, excellent attention to detail and a warm, welcoming personality. The Membership & Administration Assistant is the first point of contact for members, both by phone and in person, so needs to be comfortable communicating with a wide range of people.

Key responsibilities for this position will include:

• Ensure membership processes are conducted in accordance with Club policy and procedures
• Ensure a high level of customer service is offered at Reception
• Assist in the daily administration of the Club
• Assist with the production and distribution of member communication

A unique opportunity awaits the right person to join a close-knit team that thrives in a member focused environment. To be considered for this role, candidates must possess the following:

Experience and Knowledge:

• Experience in a customer service role.
• Understanding of a Club environment
• Experience managing databases, maintaining accurate records and following processes.
• High level of computer skills across a suite of programs.
• Excellent written and verbal communication skills.
• Excellent numerical skills.

Skills and Personal Attributes:

• Highly organised and planner by nature
• Customer service focused
• Ability to work both independently and within a team environment
• Attention to detail
• High level communication skills and ability to deliver tasks accurately and on time
• Motivated to improving processes, procedures and efficiencies
• Punctual and reliable

Hours of work are primarily Monday-Friday 9am-5pm with some flexibility offered. On site car parking is available.

A remuneration package will reflect the position description and the successful candidate's qualifications and experience.

To apply, please submit your resume and cover letter which outlines your relevant experience by 5pm on Monday 12 October 2026, marked to the attention of Calum McCarthy, Assistant General Manager.

Only those selected for interview will be contacted.