Membership & Events Executive

Membership Engagement and Administration

• Support membership recruitment, renewals and retention initiatives.
• Engage existing and prospective members through email, telephone and personalised outreach.
• Respond promptly to membership enquiries and provide information on membership benefits, events and professional-development opportunities.
• Maintain accurate membership records, including renewals, payments and membership status.
• Gather member feedback and identify opportunities to improve the membership experience.
• Support the preparation of membership communications, newsletters and engagement activities.

Event Planning and Execution

• Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.
• Manage event timelines, registration, venues, catering, audiovisual requirements, speakers and on-site arrangements.
• Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth event delivery.
• Work with the marketing team to promote events through email, social media and the MIS website.
• Provide hands-on operational support before, during and after events.
• Prepare post-event reports covering attendance, feedback, expenditure and recommendations.

Partnerships, Sponsorships and Awards

• Support the identification and engagement of potential sponsors and industry partners.
• Assist in preparing sponsorship proposals and partnership packages.
• Maintain positive relationships with existing sponsors and partners.
• Promote MIS awards and participation opportunities to suitable organisations and nominees.
• Guide interested participants through the awards application process.

Awards Sales & Participation Growth:

• Promote award categories and participation opportunities to potential nominees.
• Develop targeted sales strategies to increase award entries and event attendance.
• Guide nominees through the application process and highlight the benefits of participation.
• Any other ad-hoc tasks as required.

Requirements

• At least one year of relevant experience in membership engagement, event coordination, customer engagement or a related function.
• Experience coordinating corporate events, seminars, conferences or networking activities would be advantageous.
• Strong organisational skills and attention to detail.
• Confident written and verbal communication skills.
• Comfortable engaging members, vendors, speakers, sponsors and senior stakeholders.
• Proactive, resourceful and willing to be hands-on during events.
• Able to manage multiple priorities and deadlines.
• Proficient in Microsoft Office; experience with membership databases, CRM, event-registration or email-marketing platforms would be advantageous.
• Able to support occasional evening or weekend events when required.

*Fresh graduates with relevant internship, student-club, association or event-organising experience may also be considered.

What You Can Look Forward To

• Exposure to membership management, professional events and industry partnerships.
• Opportunities to engage business leaders, marketers, educators and industry professionals.
• Hands-on experience organising conferences, seminars, networking events and awards.
• Professional development in stakeholder engagement, project coordination and relationship management.
• Medical benefits and 14 days of annual leave.

If you enjoy connecting people and creating well-organised, meaningful professional experiences, we would love to hear from you.