Membership & Events Executive

Key Responsibilities

Membership Engagement and Administration

Support membership recruitment, renewals and retention initiatives.

Engage existing and prospective members through email, telephone and personalised outreach.

Respond promptly to membership enquiries and provide information on membership benefits, events and professional-development opportunities.

Maintain accurate membership records, including renewals, payments and membership status.

Gather member feedback and identify opportunities to improve the membership experience.

Support the preparation of membership communications, newsletters and engagement activities.

Event Planning and Execution

Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.

Manage event timelines, registration, venues, catering, audiovisual requirements, speakers and on-site arrangements.

Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth event delivery.

Work with the marketing team to promote events through email, social media and the MIS website.

Provide hands-on operational support before, during and after events.

Prepare post-event reports covering attendance, feedback, expenditure and recommendations.

Partnerships, Sponsorships and Awards

Support the identification and engagement of potential sponsors and industry partners.

Assist in preparing sponsorship proposals and partnership packages.

Maintain positive relationships with existing sponsors and partners.

Promote MIS awards and participation opportunities to suitable organizations and nominees.

Guide interested participants through the awards application process.

Awards Sales & Participation Growth:
Promote award categories and participation opportunities to potential nominees.

Develop targeted sales strategies to increase award entries and event attendance.

Guide nominees through the application process and highlight the benefits of participation.

Any other ad-hoc tasks as required.

Key Requirements

At least one year of relevant experience in membership engagement, event coordination, customer engagement or a related function.

Experience coordinating corporate events, seminars, conferences or networking activities would be advantageous.

Strong organizational skills and attention to detail.

Confident written and verbal communication skills.

Comfortable engaging members, vendors, speakers, sponsors and senior stakeholders.

Proactive, resourceful and willing to be hands-on during events.

Able to manage multiple priorities and deadlines.

Proficient in Microsoft Office; experience with membership databases, CRM, event-registration or email-marketing platforms would be advantageous.

Able to support occasional evening or weekend events when required.

• Fresh graduates with relevant internship, student-club, association or event-organizing experience may also be considered.

For over 45 years, MIS has played a leading role in providing training, learning and development programmes to professionals and corporations in Singapore and around the region. We offer a comprehensive range of Executive Development Programmes that cater to the skills upgrading and professional development needs of executives and managers.

Our Expertise

Accredited and highly-experienced trainers who bring a powerful combination of management experience, practitioner knowledge & industry know-hows

Deliver courses that aptly serve training needs across different industries & levels

Widest range of courses across 9 major disciplines