Membership Assistant

Skills Required

• Good working knowledge of MS Office, including data sorting, filtering, basic formulas and report preparation.
• Good written and verbal communication skills.
• Strong attention to detail and accuracy in maintaining records.
• Good follow-up and coordination skills.
• Ability to handle routine member/customer queries professionally.
• Basic analytical and report preparation skills.
• Good time management and ability to handle multiple assignments.
• Ability to work effectively as part of a team.
• Working knowledge of email, WhatsApp and Microsoft Office applications.

Preferred Competencies

• Service-oriented approach towards members.
• Responsible and organised working style.
• Ability to maintain confidentiality of member and organisational information.
• Willingness to learn membership procedures, policies and ERP processes.
• Ability to work within timelines and follow instructions accurately.

Key Responsibilities

• Member Follow-up Calls – Make calls to members as required for membership-related follow-up.
• ERP Data Updating – Enter and regularly update membership and related records in the ERP system.
• Invoice Communication – Collect Tax invoices and send them to members through email as required.
• Memo & Reminder Communication – Send memos, reminders and other membership-related communications through email on a weekly basis or as required.
• Dispatch Register Maintenance – Maintain the dispatch register accurately, including computerised records.
• Member Communication Support – Prepare and send welcome flyers and other routine correspondence to members.

Pay: ₹20,000.00 per month

Work Location: In person