Membership Sales Advisor

Role Overview

As a Membership Sales Advisor, you will be a key part of the club’s success, supporting the Management team in achieving sales targets, developing marketing strategies, and delivering exceptional member experiences. This role combines sales, customer service, and club support, offering opportunities to learn, grow, and develop a career in fitness and sales.

You will serve as the first point of contact for potential members, converting leads into memberships while also supporting existing members to ensure retention and satisfaction.

Key Responsibilities

• Achieve new member, total membership, and revenue targets.
• Conduct sales presentations, club tours, and membership consultations.
• Generate leads through prospecting, calling, and follow-ups.
• Analyse customer needs and recommend the most appropriate membership options.
• Maintain accurate CRM records, track leads, and manage member interactions.
• Support the Club Manager in developing and executing local marketing campaigns and promotions.

Customer Service & Retention

• Engage with potential and current members to enhance retention and satisfaction.
• Handle enquiries and resolve member issues promptly and professionally.
• Deliver the Anytime Fitness culture, ensuring members feel supported and motivated.

Club Support

• Assist the Club Manager with operational duties when required.
• Support the development of the club brand locally to increase awareness and sales.

Skills & Experience

• Proven experience in sales, customer service, or fitness sales.
• Strong communication, presentation, and interpersonal skills.
• Confident and self-motivated with the ability to work under pressure and meet targets.
• Fluent in English with excellent verbal and written communication skills.
• Proficient in CRM or lead management systems.
• Strong analytical skills to assess customer needs and identify sales opportunities.

Salary & Benefits

• Monthly commission structure
• Free gym membership
• Training and development opportunities
• Career growth prospects
• Opportunity to work with a fantastic team

Pay: From £12.71 per hour

Benefits:

• Company events
• Company pension
• Free parking
• Gym membership
• On-site parking

Ability to commute/relocate:

• Fulham SW6 3EF: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 1 year (required)

Licence/Certification:

• Fitness qualification (required)

Work Location: In person