Membership Sales Representative

Position Summary You thrive on competition, take pride in achieving your goals, and bring energy and determination to every challenge. You’re excited to sell, build relationships, and turn opportunities into revenue. You bring a positive mindset, a strong work ethic, and a willingness to learn—and you want a career that challenges you to grow, rewards results, and provides opportunities to continuously develop.

The Miami Marlins’ mission is “To Champion a winning culture with one goal in mind: Sustainable Success.” We bring that mission to life as fierce competitors, bold innovators, unwavering teammates, and forward thinkers. Within Ticket Sales & Service, that means building a results-based culture with heart—investing in our people, holding one another accountable to high standards, and working together to reach and surpass personal and departmental revenue goals. We’re looking for driven individuals who embrace sales goals, actively pursue new business, and are motivated to produce results.

The Membership Sales Representative position is an entry-level opportunity within the Miami Marlins’ eight- to twelve-month Inside Sales training and development program, beginning in January 2027. In this fast-paced, competitive environment, you will receive hands-on training, personalized coaching, and ongoing mentorship from expert sales leaders committed to putting you in the best position to succeed. Your primary focus will be generating revenue through selling season ticket memberships, group tickets, suites, and premium seats. Through prospecting, connecting with customers, identifying their needs, presenting solutions, and closing sales, you will build strong sales fundamentals, executive presence, and a foundation for continued professional growth. You will also support gameday initiatives and collaborate with the Ticket Sales & Service team.

Our approach emphasizes what you can control: your mindset, attitude, work ethic, coachability, and consistent action. Through intentional development and practical experience, you will learn to turn those habits into sales results while supporting your teammates’ success. The goal is to equip you with the sales skills and professional tools to win new business, drive revenue, and advance your career at the Marlins and throughout the professional sports industry, as we pursue excellence in everything we do and strive to be the best in the industry.

Essential Functions

• Sell new season ticket Memberships, group tickets and premium seats, and luxury suites
• Meet or exceed annual and monthly sales goals
• Meet or exceed daily activity metrics including outbound calls per day and face to face meetings at the ballpark
• Proactively seek new leads through referrals and networking
• Meet with prospective ticket buyers at sales prospecting events
• Maintain accurate and detailed records of all current clients and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games

Qualifications & Requirements

• Bachelor’s degree from an accredited college or university
• Strong organizational, time-management, verbal and written communication, and problem-solving skills
• Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines
• Coachable and possess a positive attitude
• Comfortable making cold calls on the phone
• Ability to maintain a flexible work schedule (holidays, weekends, evenings) and the majority of Marlins home games
• Comfortable making face to face sales presentations
• Highly self-motivated and have a desire to excel in sales
• Deliver exemplary customer service

Suggested Education & Experience Guidelines

• Proficient computer skills including Microsoft Office
• Experience with Tickets.com, ProVenue (ticketing system) and Salesforce a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.