Membrane Service Technician

Job Summary

The Membrane Service Technician supports the Technical Team by conducting and/or coordinating field service, startup, commissioning, optimization, troubleshooting, and customer training activities for membrane filtration systems. The position works closely with Process Engineers, Controls Engineers, Project Managers, and customers to help ensure systems are installed, started up, operated, and maintained successfully.

Job Responsibilities

• Support startup and commissioning of UF, MF, NF, RO, and other membrane filtration systems.
• Perform onsite equipment inspections and startup checklist verification.
• Verify system operation against P&IDs, process documents, and design parameters.
• Assist with operator training and development of operational best practices.
• Troubleshoot membrane performance, flux, recovery, cleaning, and process issues.
• Support CIP validation and optimization activities.
• Collect process data and assist with KPI verification and performance testing.
• Assist with process optimization and troubleshooting service visits.
• Maintain startup, commissioning, and technical service documentation.
• Assist in process document creation.
• Support pilot plant setup, operation, and testing.
• Coordinate with controls and mechanical teams during commissioning and service activities.
• Assist customers with membrane maintenance, operational troubleshooting, and warranty support.
• Generate service reports and communicate recommendations to customers and internal teams.

Requirements

Education and Training: An associate degree, technical diploma, or equivalent hands-on experience in process technology, mechanical technology, dairy processing, food science, engineering technology, or a related field is preferred. Experience in the food, dairy, or membrane filtration industry is desired.

Technical Skills: Strong mechanical aptitude and the ability to read and interpret P&IDs, process flow diagrams, and technical documentation are required. Experience with industrial process equipment, membrane filtration systems, instrumentation, or CIP systems is preferred.

Communication Skills: The Membrane Service Technician will communicate with operators, maintenance personnel, engineers, project managers, vendors, and customer leadership. Strong verbal and written communication skills are required, including the ability to provide clear customer training and service documentation.

Critical Thinking: The position requires sound logic and reasoning skills to identify process issues, evaluate alternative solutions, and support effective troubleshooting in the field.

Work Environment: The position requires comfort working in active industrial facilities and around operating process equipment. The ability to follow customer and company safety requirements is required.

Travel: Domestic and international travel more than 50%.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Marshfield, WI 54449