成都鼎桥通信技术有限公司
Memory CS | 存储芯片售后技术支持
2 months ago
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Important information
Contract type:
Permanent
Location:
Beijing, China
Work mode:
Onsite
Published on:
4 September 2026
What they need
该职位来源于猎聘
- Responsible for after-sales quality complaint management for customer Memory support.
- Respond promptly to customer requests and provide initial solutions.
- Communicates and coordinates with Korean headquarters and branch offices to complete quality issue identification and analysis, and delivers analysis reports.
- FA TAT and RMA management
- Customer Satisfaction Oriented, build solid service baseline to customers.
- Handle Customer claim quality issues
- Failure analysis arrangement with HQ team
- RMA arrangement for customers
- Monitor customer quality status(in-process/ field)
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