Mental Health Support

About us

The Carroll Street Trust is a dedicated organisation committed to providing compassionate and person-centred support to individuals within our community. We specialise in mental health support services, working with vulnerable populations to enhance their quality of life and promote their independence. Our mission is to foster dignity, respect and inclusion for all those we serve, and we pride ourselves on creating a supportive workplace where our team members can make a meaningful difference in people's lives.

About the role

We are seeking a compassionate and skilled Mental Health Support professional to join The Carroll Street Trust on a part-time basis, based in Dunedin Central Otago. This role is fundamental to our mission of providing holistic care and support to individuals experiencing mental and physical health challenges. This position offers the opportunity to make a tangible difference in people's lives whilst working flexibly around your personal commitments.

This is a part-time position, working Monday to Friday from 7:00am to 12:00pm.

• 5 hours per day
• 25 hours per week

Key responsibilities

• Provide direct mental and physical health support and emotional assistance to service users, utilising evidence-based therapeutic approaches and best practice techniques

• Conduct initial assessments and ongoing evaluations of service users' mental and physical health needs and wellbeing

• Develop and implement individualised mental and physical health support plans in collaboration with service users and the wider care team

• Monitor and document service users' progress, maintaining accurate and confidential records in accordance with relevant legislation and organisational policies

• Liaise and communicate effectively with other healthcare professionals, family members and support networks to ensure coordinated care

• Identify and respond to mental and/or physical health crises or safeguarding concerns, escalating appropriately and following established protocols

• Contribute to the development and evaluation of mental health initiatives and support programmes within the organisation

• Participate in training and professional development activities to maintain and enhance your mental and physical health support competencies

• Promote a person-centred, anti-discriminatory approach to mental health support that respects the diversity and autonomy of service users

What we're looking for

• A recognised qualification in mental health support, counselling, psychology or a related discipline, or demonstrated equivalent professional experience in mental health service delivery
• Knowledge of mental and physical health conditions, therapeutic interventions and recovery-focused approaches relevant to aged and disability support contexts
• Strong communication and interpersonal skills, with the ability to build trust and rapport with service users and colleagues from diverse backgrounds
• Excellent listening and empathetic skills, with the capacity to respond sensitively to individuals experiencing emotional distress
• Ability to work autonomously and take responsibility for your workload, whilst remaining collaborative and supportive within a team environment
• Experience of working with vulnerable or marginalised populations, particularly older adults and/or individuals with disabilities
• Sound knowledge of mental health legislation, safeguarding requirements and ethical practice standards within New Zealand
• Strong organisational and administrative skills, with the ability to maintain accurate records and meet documentation requirements
• A valid and current driver's licence, with access to reliable transport if required for the role
• Current or willingness to obtain appropriate certifications, such as First Aid or Mental Health First Aid training

What we offer

The Carroll Street Trust is committed to supporting the wellbeing and professional development of our team members. We offer a range of benefits designed to support your work-life balance and career progression, including flexible part-time working arrangements, opportunities for ongoing training and professional development, and access to employee assistance programmes. We foster a collaborative and inclusive workplace culture where your contributions are valued and your wellbeing is prioritised. Our team benefits from regular supervision and mentoring, competitive remuneration, and the satisfaction of working within an organisation that makes a genuine difference to the lives of vulnerable individuals in our community.

Apply now

If you are a dedicated mental health professional passionate about supporting vulnerable individuals, we would welcome your application. Please submit your CV, a cover letter outlining your relevant experience and motivation for this role, and the contact details of two professional referees to The Carroll Street Trust. We look forward to hearing from you and exploring how you can contribute to our team.